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“Tropical Atmosphere”

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Kelly's Beach Resort
Ranked #3 of 5 Hotels in Bargara
Certificate of Excellence
GreenLeadersBronze level
Rockhampton, Australia
Level 6 Contributor
151 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Tropical Atmosphere”
Reviewed March 21, 2012

I liked the tropical atmosphere around our bungalow.
The facilities were in need of maintenance, but still workable.
It's also not at the beach - it's a few blocks back.
Overall a good place to stay.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterJKane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Bacchus Marsh, Victoria, Australia
2 reviews
Reviewed March 15, 2012

A great place to get away and relax. A family run business that provided excellent service and is in a great location (only a minutes walk to the beach). The food at the restaurant is excellent and you can't beat the surf 'n turf (which I highly recommend!). Whether it's a quiet weekend away or a trip for the family I would highly recommend that you give Kelly's Beach Resort a go!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Tracy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level 6 Contributor
190 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed March 4, 2012

Spent a weekend at Kelly's Beach resort Bagara after seeing an advertisment in the local paper.The cost included enter to Mon Repos to see turtles hatching which was the main reason to visit the area. After a 4 hour drive from North of Brisbane we settled into our villa which is spacious and cool with the A/C at 22oC .The main bedroom with a queen bed , 4 beds in the loft, toilet, bath & shower , living room with A/C 2 sofa's , TV with Austar & DVD player,kitchen with most equipment to prepare a basic meal (no oven which was not an issue) patio with chairs & tables.Th gardens & walkways were very pleasant the kids used the pool and internet.One area to improve is the breakfast for 2 days the hot water urn was not turned on for tea ,no tea bags on display ,no cereal bowls on display ,no white sugar for cereal & tea (staff member told us it's bad for you to eat sugar , we didn't ask for advice just some sugar) she later FOUND 2 sachets , jams ,peanut butter , vegemite gladwraped from the previous day placed on the buffet table (you could see knife marks with butter in the jam).Unsure of the cost for breakfast but if we did return I would bring my own as this was a negative talking point on what was a nice place to stay.I would recomend staying here especially for families with children , its close to the beach 10 minute walk , Bargara 5 minute in car and Bundaberg 10 minutes by car. One positive the DVD player malfunctioned keeping my daughter's disc , we mentioned this to management on check out and whilst we ate breakfast they went to the villa and returned with the disc to a big smile from my daughter.Thankyou

Room Tip: this is a resort for families with small children
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  • Stayed March 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank QueenslandTommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gippsland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 1, 2012

We stumbled across Kelly's Beach Resort planning just an overnight stay during our 6 week trip up the coast. Well that ended up being 5 nights as each morning we kept extending our stay!! The kids loved the pool, we ate in the restaurant and the food was divine! I found the management friendly and willing to help and had a great sense of humour too. It is a family run resort and it shows - thanks for your hospitality. We even book in and stayed for one night on our way home. :-) We'll be back!

  • Stayed October 2011, traveled with family
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Helpful?
Thank jules_9988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourSay, Manager at Kelly's Beach Resort, responded to this review, February 5, 2012
Thanks for the awesome review and for taking the time to post it on Trip Advisor!!

We often get people who extend their stay because it is just so relaxing and tranquil here, just what a holiday should be, if you ask us! It certainly isn't a bad place to work!

If you are ever our way again please mention the name you stayed under previously and we can give you great discounts as a repeat guest!

Thanks again and we hope to see you again soon : )
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2012

Amazing customer service and helpful manner. My toddler and I couldn't get back to the resort after seeing the turtles as we had been inundated with so much rain and flooded roads. I have never been so scared about travelling in these weather conditions and the fact I had a baby to get back to and feed! The owner came out late at night and showed me an alternative route and still had to drive through flooded roads to help me. I recieved many reassuring phone calls from his wife also! I am ever so grateful as is my husband, toddler and baby! Thank you so much for having a great aussie, friendly and helpful attitude to your guests!

Room Tip: we loved having a villa near the pool.
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  • Stayed January 2012, traveled with family
    • Value
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Helpful?
Thank tashie0522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourSay, Manager at Kelly's Beach Resort, responded to this review, February 5, 2012
A super dooper big thank you for taking the time to share your review with other travellers on trip advisor!

If there was one thing we had to say we were really good at, it would have to be going that extra mile for our guests! Many of our guests have not only been coming back year after year, sometimes up to 5 times a year, but many of them we now call friends.

As a family run business, we live and breathe Kellys, so if we weren't enjoying ourselves and getting satisfaction from our job, it would make it really hard, not only for the business but as a family too. We are really grateful to work in a place as pretty as Kellys and for all the cool people we get to meet too!

Thanks again for the awesome review, my sister and her hubby are really chuffed you took the time to do so!

All the best to you and your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hervey Bay, Australia
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 19, 2012

This is the second time we have been there in the past 2.5 years. If you are looking for an ok accommodation with children this is fine. Some of the accommodations are a bit run down but realistically all you need is a place to sleep, shower, make a coffee etc when you travel. The restaurant has good food and the pool is fine.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sues2_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourSay, Manager at Kelly's Beach Resort, responded to this review, February 5, 2012
Thanks for the review and choosing to come back to Kellys for the second time

We do love to look after families...and kids! We figure if the kids and having a good time and not bouncing off the walls them 'maybe' mum and dad will get a bit of a holiday too!

We did want to let you know that over the next 12 - 18 months the villas will be getting new kitchens, as well as new couches, dining tables and stools! Which we hope will make them feel a little more modernised, but still 'Kellys Comfortable'

Glad you enjoyed the restaurant and the pool! If you’re ever our way again don’t forget to mention the name you stayed under previously and you will receive awesome repeat guest prices.

Happy Travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caloundra, Australia
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 4, 2012

We stayed at this resort for 3 days, the unit had a funny smell about it that disappeared after a day or so. The villa was very old and needed renovation, tiles were broken on the floor and the kitchen bench was stained and worn. The shower was just a cubicle 0.5m in width which made it difficult for my 6ft 2 son, the door just had room to open. The loft was unusable as the heat was unbearable up there even with the air-con and fan on all day and night. There was no internet access. The creek running through the property was loaded with tadpoles I have never seen anything like it in my life. I am not sure if they were cane toads. I realize this isn't a 5 star property, but I feel it could be managed more professionally and it is definately over priced for the accommodation provided.

Room Tip: Ask for a room close to the pool area.
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nedkellie68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourSay, Manager at Kelly's Beach Resort, responded to this review, February 5, 2012
Thank you for taking the time to review us on Trip Advisor. We hope that we can offer some information about your feedback and hopefully demonstrate that your comments are important and that we have got plans in place to help meet the expectations of our guests

We have found that if the units are closed up during certain times of year the humidity does give the villas a funny smell; with airing it usually dissipates. We are also looking at installing dehumidifiers in the units to help combat this problem.We are also pleased to announce that over the next 12 - 18 months the villas will be getting new kitchens, as well as new couches, dining tables and stools! We are sorry that you found the heat uncomfortable in the loft, what we have found is that our ceiling fans have a summer and winter switch that can be switched to the wrong setting either with cleaning or by guests. It is now part of the housekeeping procedures to check the fans are on the correct setting for the right time of year.

Approximately 40% of our villas have wireless internet access and we also have wireless hot spots, in the reception and restaurant building, by the pool and the pond as well as an internet kiosk in the Souvenir Shop of the resort. We are sorry if you weren't made aware of this access.

We have been talking to the Land Care Group that is responsible for the Creek and Nature Reserve that borders the resort on looking into managing the cane toad population in our area. As you can appreciate there is only so much we can do to combat these guys, but we are working closely with Land Care to see if there is more we can do!!!

We are also sorry that you feel we didn’t provide value for money. Like most properties we have different seasons. During the holiday season we provide things like movies by moon light, face painting, star gazing and happy hour to add value to the additional cost of taking a holiday to a resort, we also offer a discounted rate when you stay 3 or more nights.

We have definitely taken all your feedback on board and appreciate the opportunity to learn a little more about our guests expectations. Thanks again for taking the time to review us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kelly's Beach Resort

Property: Kelly's Beach Resort
Address: Kellys Beach Resort 6-10 Trevors Rd | near Bundaberg, Bargara, Queensland 4670, Australia
Phone Number:
Location: Australia > Queensland > Bargara
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Bargara
#3 On the Beach Hotel in Bargara
#4 Family Hotel in Bargara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kelly's Beach Resort 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
An Eco-Certified resort located a block back from the beach in Bargara, Queensland, on the Southern Great Barrier Reef. The neighboring nature reserve shelters guests offering a peaceful and relaxing experience. There are 40 Eco Villas on 5.5 acres of gardens with shady pathways and lawn areas. The 2 bedroom self-contained and standalone units are ideal for couples, families and have the capacity for groups. *Fully Licensed Resort with Restaurant and 2 Bars *3 Function Areas *Heated Swimming Pool *Children's Pool *Spa & Sauna *Tennis Court *Games Room *BBQs Areas *Kiosk & Tours Desk *Coach Parking *Tour Packages Available *Free WIFI (Limits Apply) ... more   less 
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Also Known As:
Kellys Beach Hotel
Kelly's Beach Resort Bargara, Australia - Queensland

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