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“Terrible wait staff”
Review of Kacy's Restaurant

Kacy's Restaurant
Ranked #5 of 28 Restaurants in Bargara
Cuisines: Australian
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations
Description: Kacy's Restaurant is located on Bargara Beach in the heart of town; our focus is on popular food Australians like to eat every day. All ingredients are prepared by hand using fresh Queensland produce where possible. Kacys’ has an extensive wine cellar with over 2500 bottles a great range of draught and bottle beer’s we take particular care in presenting great draught beer chilled to perfection. The location and ambience of Kacys has to be experienced as working here is a delight. We look forward too seeing you soon.
Brisbane, Australia
Level 1 Contributor
4 reviews
3 restaurant reviews
“Terrible wait staff”
Reviewed July 10, 2014 via mobile

Not being from Bundaberg but a recent visitor due to my partners work. We regularly eat at Kacys. We expect the same experience each time which is yummy fresh food, awful service by inexperienced wait staff & a great view!

This visit was quite the same. However, I wonder why the manager or the owner never address the same issues voiced on this site multiple times?
Your staff need to be trained!
- they must know the menu
- they must know wines & be able to offer appropriate selections
- they must be trained in how to serve a plate & a drink to a table
- they must be confident in their knowledge & ability
& finally they need to at least look like they have a passion for the restaurant.

Although the view speaks for itself, your food is normally perfect & the wine is good.
Your staff need major training.
In addition, each time I eat here- there are always new staff!!? Why?

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Townsville, Australia
Level 5 Contributor
58 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Delicious”
Reviewed July 8, 2014

It was a lesson for me not to take too much notice of some of the negative reviews. We very nearly didn't give Kacy's a go because some of the negative reviews it had been given on this site, but I must say I am glad we did. The food was excellent and we couldn't fault the service. If we had of stayed for longer we would have certainly returned to have another meal there.

Visited July 2014
Helpful?
1 Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great experience”
Reviewed July 5, 2014 via mobile

My family and I booked a table of 8 last Thursday night. The service was very friendly, polite and helpful which was a great start to our night. We all ordered different entrees to share and they were all tasty and well presented. The blue cheese scallops were to die for! Our waitress told us that there was no imported seafood, all local and fresh and we could tell from each dish that this was true. Absolutely superb. Relaxed and very pleasant dining experience. We will certainly go there again and highly recommended Kacy's.

Helpful?
3 Thank Jilly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level 6 Contributor
243 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Fantastic!”
Reviewed June 27, 2014

Had a great dinner here ... Food, service and value were all fantastic. I had Chicken Atlantis (chicken topped with a more ton bay bug, prawns, scallops) and it was awesome.

Visited June 2014
Helpful?
2 Thank LJG27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Gumbo goodness”
Reviewed June 17, 2014 via mobile

We have been to Kacys now numerous times and find it to still be the highest quality food in Bundaberg region. Due to the menu being very extensive we can't say we have had everything but the Kilcoy meatballs n wings as starters are a serious hit. For entree the Scallops and the salmon stack are a sure winner. The oyster shooters are a must, you will find the seafood to be fresh and high quality. Our dinner companions had the lamb n Gumbo which they were raving about (they eat all round the world in top restaurants) whilst my wife had perfectly cooked salmon and I had the duck salad which was moist and generous with heaps of flavour. The wine suggested was spot on, the cocktails were perfect and the sticky date pudding is always light and right in the money.

I am amazed to read negative comments about these dishes as we have had them numerous times. Fantastic. It isn't the cheapest menu but remember that you are paying for quality food in a non capital city. They have always fixed any little issue for us and the service is relaxed so don't expect it to be like Bilsons in Sydney. Relax n enjoy the chef creations and you won't be disappointed. The drink menu is the most extensive in wide bay so take your time! Thanks again Kacys, you will see us again and again.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank TWilko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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