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“wonderful apartment, superb location”

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Don Pancho Beach Resort
West sussex
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“wonderful apartment, superb location”
Reviewed November 13, 2013

Having read some reviews we were little anxious about choosing the resort. But we were thrilled with our apartment (42) which was refurbished to a high standard and a lovely view over the pool and golf course and a great balcony to watch the sunset from. The lack of a lift isn't ideal but not a real problem. The staff (particularly Tarra) were helpful and sorted my husband out with a round of golf at the club nearby. A couple of steps from lovely Sandy beach with no road to cross made this a perfect place to relax. The little town again just a short walk has good restaurants

Room Tip: Ask for a room in Grenada block
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Judith7591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic H, Manager at Don Pancho Beach Resort, responded to this review, November 21, 2013
Hi Judith7591,

Thanks so much for taking the time to share your review. We are so please to hear our staff helped to make your visit enjoyable. We look forward to having you come and stay with us again.
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114 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
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English first
Brisbane, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 12, 2013

My husband, daughter and myself went to Don Pancho on a yearly basis as she was growing up. After a gap of a few years, phoned to see if I could book a room - specifically wanted an ocean side 2 bedroom apartment - was advised that I would get what was available on our arrival - this is not acceptable - If I am paying for a service, I expect that if my request was for an ocean side apartment that's what I would get - needless to say I won't be back. Have since found a beautiful place at Moore Park to stay - much more modern and cheaper too.

Stayed December 2012, traveled with family
Helpful?
7 Thank Jenni D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic H, Manager at Don Pancho Beach Resort, responded to this review, October 17, 2013
Hi Jenni D,
We always endeavour to satisfy the requests of our guests when it comes to room requests. Sometimes due to availability restrictions we’re unable to immediately confirm your request for a room type, but please know that we do whatever possible to ensure our guests have an enjoyable stay with us (as I’m sure you’ve experienced in the past during your numerous stays with us!). We do hope you return again Jenni on your next trip up our way.
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melbourne
Level 6 Contributor
124 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 1, 2013

stayed for a week. this place is right on the beach. staff are friendly and service was excellent. access is via stairs from the carpark - so you do need to climb stairs all the time. good location for exploring the Bundaberg region - can visit the distillery or the Bundaberg brewed softdrinks factory and still go to the beach all in the one day. mainly families that stay here. our room overlooked the pool - and we were woken early each morning by yelling kids in the pool. but overall enjoyed our stay. Location is probably one of the best in Bargara - backs onto Kelly's beach yet a 5 minute walk to the shops. Has a restaurant on-site.

Room Tip: ask for a room with a beach view
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank pmeltham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic H, Manager at Don Pancho Beach Resort, responded to this review, October 2, 2013
Hi pmeltham

We love that you enjoyed your stay with us and found our service to be excellent. Thanks so much for the great review and can’t wait to see you again!
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Waipu, New Zealand
Level 6 Contributor
122 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 28, 2013

Returning to Don Pancho, we again had a great break,the amenities on site make for that relaxing holiday plus the wonderful Kellys Beach at the back door, so to speak.

Bargara itself still has that "village atmosphere" with smaller shops and great cafes, with 2 major supermarkets not far away, a 20 minute drive takes you Bundaberg, the rum factory, Hinkler Museum and Mon Repos for the turtles in season.

All in all a wonderful holiday, staff are excellent with ideas of what to do and where to go, also info on car hire,but we found using public transport suited us just fine.
and yes we will return to Don Pancho again.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank twotwotango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic H, Manager at Don Pancho Beach Resort, responded to this review, July 30, 2013
Hi twotwotango,

Thanks for your fabulous review of Don Pancho Beach Resort, we’re really glad you enjoy your stay so much that you keep coming back! We look forward to welcoming you back very soon, please let us know if we can assist with your booking in any way.
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Brisbane, Australia
Level 5 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 1, 2013

This was our 3rd stay at Don Pancho and every visit has been great. This time as there was 5 of us we stayed in one of there super suites, which had recently been renovated. It consisted of 2 separate areas (units) with the 1 main entry way, which gave us all privacy when we needed it and together time for meals, etc. The units are self-contained so doing your own cooking is not a problem if you don't won't to eat out every night, and they come complete with laundry area. There are also BBQ areas within the complex. All the staff where friendly and very nice. An exit out the back takes you directly on to the beach, a golf course is situated directly across the road with the club house a very short stroll away. The walk into Bargara is a short and easy one on flat ground. Bargara itself still has a welcoming village feel about it, with some lovely coffee shops and a great fish & chips/ pizza shop opposite the ocean. Would recommend this resort to others, great quiet place to stay.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank JulieMc13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic H, Manager at Don Pancho Beach Resort, responded to this review, June 5, 2013
Hi JulieMc13,

It is so great to hear thatyour guests and yourself, had a great time staying with us at Don Pancho Beach Resort. The super suits are a good option if you are travelling with a larger group of friends or family, as it gives you a little more room to move. Thanks for taking the time to share your review and we hope to see you and your guests staying with us again very soon.
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Swan Hill, Australia
Level 6 Contributor
462 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed May 25, 2013

Nothing to complain about, think some people just like to complain - we arrived early but were accommodated straight away - renovated bathroom and everything we needed. We have been to many timeshare places and this is well up there with any other. Will recommend it to others.

Room Tip: If stairs are a problem, ask for a ground floor apartment.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank turoar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Classic H, Manager at Don Pancho Beach Resort, responded to this review, May 29, 2013
Hi Turoar

Thank you for taking the time to share your review on our resort. We are so pleased to hear you enjoyed your stay with us at Don Pancho and look forward to seeing you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nth of Brizzy
Level 6 Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed January 11, 2013

Left our Christmas booking a bit late this year so we were a bit strapped for choice. We paid $1200 for a week here and whilst value for money was good we probably wouldn't return. This place is in a great spot with direct beach access; close to a quiet rock pool but a only a short walk down the beach to the patrolled surf area; an easy walk into "town" for dinner and easy access to the golf club.

Our room faced west overlooking the pool and further out to the golf course which was nice but, no thanks to the other guests who failed to keep their kids in line, VERY noisy. The smallish pool is supposedly opened from 7am-7pm but we were regularly awoken to "Marco Polo" at 6am in the morning with it continuing on till well after 8.30pm in the night when we were returning from dinner. It got a bit tired.

Our room had been renovated prior to our stay with what appeared to be a new bathroom - toilet included - new carpet and new furniture. The kitchen & beds appeared to be "original". Overall it was basic but acceptable. The room was clean but not exactly spotless when we arrived, the floors had a lot of sand and when we moved one of the lounge chairs for a better view of the TV it appeared that cleaning did not involve moving them as there were several months of dust, fluff & bits & pieces under it.

We've regularly stayed at Bargara over the years and have always had a great stay but this year we were a bit disappointed. Many of the family style restaurants have closed leaving the few who do cater to families ie. the pub impossible to get a table at and whilst there are plenty of good restaurants they aren't priced to suit families eating out every night of their stay.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank kaz600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Don Pancho Beach Resort

Property: Don Pancho Beach Resort
Address: 58-62 Miller St, Bargara, Queensland 4670, Australia
Location: Australia > Queensland > Bargara
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 13 Specialty Lodging in Bargara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Don Pancho Beach Resort 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
"On the beach" Idyllically located by the sandy shores of Kelly’s Beach, Don Pancho Beach Resort promises a unique holiday experience offering studio, 1 and 2 bedroom air conditioned apartment style accommodation, a host of leisure facilities and amenities including a bar, barbecue areas, bicycle hire, games room, pool, spa, tennis court, tour desk and daily activities. Located nearby are shopping centres, cafes, restaurants, walking trails, golf, water activities, cruises, and various entertainment. ... more   less 
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Also Known As:
Don Pancho Beach Hotel Bargara
Don Pancho Beach Resort Bargara, Australia - Queensland

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