We have stayed a few times here over the last couple of years - in cabin accommodation.
The positives: staff are friendly - never been rude to us. Easy check-in procedure. Cabins have enough car park room for 4m boat plus car. Views of the river are really nice (make sure you get a river front cabin). BBQs on cabin verandahs are very simple to operate, but make sure you watch for the light going out - need to keep it lit. Park is directly opposite a good pub and just down the road from the Nelligen general store that sells some general supplies, take away food, bait etc. Fishing on the river is excellent. Great boat ramp for park customers.
The negatives: Firstly, the most significant drawback is lack of mobile telephone reception. With Batemans bay just 5km down the road and better reception available at the top of Browns Mountain (where nobody lives!) this is a real setback when you need to keep in touch with people. Yes, the park offers wifi - but it is extremely overpriced, hard to use (the webpage keeps you logged in and chews up all of your time!), the wifi reception drops in and out of range and free wifi really should be included in the price with a lack of mobile reception! Secondly, at the time we stayed (early Feb 2014), our cabin had a cockroach problem - which extended from the BBQ to the bedroom. Thirdly, the pool and games room were very tired and outdated - they need a update. The pool was small - and on a hot summer day quickly filled up so there was standing room only. Fourthly, the tables in our room were constantly 'sticky' - cleaning staff seem to be using an incorrect cleaning solution on the wood that was dissolving the lacquer.
In summary - it was ok, the views and location are the saving point for this place. The park really does need an upgrade if it wants to keep winning awards (it won an award in 2008-9 and still keeps a link to it on its website - that was 5 years ago). The park seems to have become a bit complacent - and is now starting to show its age.
- Official Description (provided by the hotel):
- Our team at BIG4 Nelligen Holiday Park look forward to welcoming you to our very special location on the shores of the Clyde River, just out of Batemans Bay on the beautiful South Coast of NSW. Our beautifully located park provides a wealth of activities for all the family and is in a perfect location for boating and fishing ... more less
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