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“Substandard”
Review of Super 8 Kimball

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Super 8 Kimball
Ranked #4 of 5 Hotels in Kimball
Reviewed January 9, 2014

We only stayed one night at this property and hoped it would be a nice night's stay. The lobby smelled of heavy nicotine. The room ended up being located off a very busy street at street level and noisy. Blanket on the bed had a cigarette burn in it and other multiple holes. Couch had large stains. You could see light through the front door. The room was dirty and not property cleaned. Bed was fair. Bedspread was stained and needed laundered. Bath tub had hair in it, bathroom floor not clean around the baseboards. I would not stay here again. Wore my socks so I would not put my bare feet on the floor and by morning they were black on the bottom.

Room Tip: Just say no and do not go there.
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  • Stayed: December 2013, traveled as a couple
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Thank karenk1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded January 19, 2014

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Sincerely, Mike Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 - 227 of 299 reviews

Reviewed January 1, 2014

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Super 8
Thank Gordy Y
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded January 19, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 1, 2014

The staff was very friendly but the hotel is a bit older, but very clean. It has a nice grassy spot for walking pets, and the parking lit is pretty well lit.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Super 8
Thank Belinda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded January 19, 2014

Thank you for sharing your recent experience with us. I am delighted to read that you were able to enjoy our hotel, its amenities, staff, and location. I understand that you thought the hotel is bit older and in need of a change. We have been changing out TV's to flat screen, and carpet has been ordered to be installed soon in each room along with many other changes. Indeed our hotel is located with easy access from the highway and the surrounding area with restaurants & shopping centers. We also have a great pet area for pets to roam around in grass. Once again, thank you and we look forward to your return visit.

Sincerely, Mike Patel

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Reviewed January 1, 2014

Pulling in off the road on our way north we picked the Super 8 out of the group of hotels off the highway after checking the Tripadvisor rating. We were a bit disappointed. The blanket had holes both rips and burn holes. The couch was badly worn and was stained as was the bedspread which could easily been washed, (but wasn't) The TV remote was patched with duck-tape and the TV had been purchased from a second hand store. (How did we know) The store it came from was etched in across the top. The carpet was in need of a good vacuuming. The door was not airtight and it we heard every car and truck passing by during the night.

Room Tip: Make sure you get a room on the back side of this property if you decide to stay there.
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  • Stayed: December 2013, traveled as a couple
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Thank Will3642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded January 19, 2014

We appreciate you taking time out of your schedule to give us your feedback. Please accept my sincere apologies that we could not meet your expectations. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is very important to us and the issues have been taken care of. We have ordered new carpets to be installed, new flat screen TV's have been installed, Bedding from each room has been washed and cleaned throughly with no stains. We're in middle of changing our rooms conditions. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly at 423-837-7185.

Sincerely, Mike Patel

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Reviewed December 31, 2013

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Super 8
Thank Kurt S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded January 19, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 17, 2013

  • Stayed: November 2013, traveled with friends
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    • Sleep Quality
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    • Cleanliness
Review collected in partnership with Super 8
Thank George G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded December 4, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 13, 2013

Stayed: November 2013, traveled with family
Review collected in partnership with Super 8
Thank Verlinda G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KimballSuper8, General Manager at Super 8 Kimball, responded to this reviewResponded December 4, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Kimball

Address: 395 Main St, Kimball, TN 37347-5643
Phone Number:
Location: United States > Tennessee > Kimball
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Kimball
Price Range: $58 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Kimball 2*
Number of rooms: 64
Official Description (provided by the hotel):
Super 8 Kimball is Located just off Interstate 24 exit-152 with easy access to Lookout Mountain and downtown Chattanooga, Super 8 Kimball, hotel offers comfortable accommodations at an affordable rate. Each room contains amenities like free Wi-Fi Internet access. Take advantage of our guest laundry facilities, or take a swim in the outdoor pool before returning to your room for a much-deserved night of rest. Handicapped-accessible rooms, as well as all rooms with microwaves and refrigerators, are available. Find plenty of parking for your truck, bus or RV. Kids 17 and under stay free with an adult at our pet-friendly hotel. Awake energized and enjoy free Deluxe SuperStart breakfast before heading out. LOCAL ATTRACTION: Foster Falls - 15 min, Ruby Falls - 25 min, Lookout Mountain - 25 min, Rock City - Incline Railroad - 25 min, Battles for Chattanooga - 25 min, Tennessee Aquarium - 30 min, IMAX Theater - 30 min, Shopping Area - walking Distance, UT Chattanooga - 30 min. DINING: China Buffet,Cracker Barrel, Dominos Pizza, EL Toro Mexican Restaurant, Long John Silvers, McDonald's, Pizza Hut, Shoney's, Stevarinos Italian Restaurant, Subway, Taco Bell, Waffle House, Wendy's, etc. ... more   less 
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