This may have been the worst destination resort that we have ever stayed in. To begin, it is off a poorly lit road with no signs. The name of the hotel on the web site does not match the name of the hotel of the outside signs. (Good luck finding the "Grand Baja") The actual hotel is old, lacks decor, as well as basic amenities. Our room didn't have an iron, ironing board, screens on the windows, or even a hair dryer. The shower didn't have a head - it was a stick that had no pressure and little hot water. Bring your own toilet paper, unless a half-roll does the trick for your stay.
As for the restaurant, we waited 25 minutes for someone to BRING US MENUS, and after asking TWICE, we gave up and left. The front desk staff is extremely rude, and they acted like we, the resort guests, were an inconvenience. One particular staff member actually talked about us in Spanish to another staff member thinking we didn't understand the language.
There is very poor lighting throughout the resort, and despite the security guards, it simply doesn't feel safe. The garbage dumpster was overfilled with garbage, and there was tremendous amounts of flies and other bugs circling around it, which was adjacent to the parking. We walked through a cloud of flies to get to our car! (And remember, the room windows don't have screens, so expect bugs in your room.)
Is there an option for negative stars? This place isn't even deserving of a half-star. I'd rather sleep on the side of the road.
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- Also Known As:
- The Grand Baja Hotel Puerto Nuevo
- Grand Baja Hotel