So I make a reservation for 2 people with them more than a month in advance for a dive during the thanksgiving weekend. But a few days prior the actual date, I get a call from them saying "We have to cancel your reservation as we have some other people who want to dive at the same time, and we have to move you to some other time slot".
Now this is absolutely unheard off in my mind. The reason I plan a so well in advance and take the effort to call and make reservations is to get a time slot of my choice. But then to learn that the business is cancelling it, because they got a bigger party is just not done.
Cancelling my reservations this close to the day (not any day but a Thanksgiving weekend) means all other dive shops have their calendars full and I won't get a spot anywhere else.
To top that off Mr. Taz says - "This is how business is done". Well Mr. Business man, you just lost business for two people, and a handful of my friends who were planning a trip in December who WOULD have got good reviews from me AND probably a few more how will read this review.
So people if you want to get duped and tricked go ahead and make a reservation!
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