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Reviewed August 22, 2016 via mobile

We stay at least once a year when visiting the west coast. Hotel personnel is always friendly and nice. Restaurant prices are good. Not expensive. Nice facilities and pools, both regular pool and kids pool. Good service at the pool side bar. Rooms are good, Courtyard standards. Still do not know why they charge guests for daily parking since visitors park for free. They say it's because of the insurace but I think it is the only con. The rest are pros. Would definitely come back again. On-site casino is good for a little gambling.

Stayed: May 2016, traveled with family
Thank 983wilfredom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Courtyard Aguadilla, responded to this reviewResponded August 23, 2016

Dear Guest
On behalf of my self and all my staff, we want to thank you for selecting our Brand and our hotel. Our main goal is to ensure you enjoy your stay and that you take with you a great experience. An experience that you will want to share with family and friends, making these want to live that same experience in the future.
We will always be here for you and your love ones.
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016

This is one of the best hotels in Aquadilla but thats not saying much. Its a typical hotel with a fun outside swimming pool that the kids would enjoy. There is a casino inside the hotel so you have some extra guest. The restaurant inside the hotel serves up great food but on the pricey side. The breakfast buffet is also a must try. There are plenty of parking at the hotel but they charge a daily parking fee. We stayed three days and charged $15 for the entire stay.

Stayed: August 2016
Thank Ekenedilichukwu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Courtyard Aguadilla, responded to this reviewResponded August 23, 2016

Dear Guest
Thank you for selecting our Brand and our hotel in Aguadilla. We take great pride in what we do, because you are very important for us and we want to ensure you take home a great experience. My self and all my staff, will always be here waiting for your return.
Once again, Thank You and we hope to see you in a next visit.

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Reviewed August 18, 2016 via mobile

Nice hotel to relax! If you have kids they are going to enjoy the place. You will have a lot of places to eat nearby. A lot of activities to do, beaches are a short drive. The room was comfortable and a good size. The price is affordable to return another time.

Stayed: September 2015, traveled as a couple
Thank Kennedy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Courtyard Aguadilla, responded to this reviewResponded August 22, 2016

Dear Guest
Thank you for selecting our Brand and our hotel. Your feedback is very important for us, We are very happy to know you enjoyed your stay. My staff and I will always be waiting for your return.
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2016

The hotel was average, nothing out of the ordinary. The hotel is a not within walking distance to any shop or restaurant and therefore you would need a taxi to take you shopping or to get something to eat. I called the taxi a few times and I waited on average 30 mins for a taxi to arrive every time. I eventually rented a car at the airport in order to get around. I ate breakfast in the restaurant hotel, nothing special here. The food outside the hotel was better. A rental car is needed if planning to stay at this hotel.

  • Stayed: June 2016, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Simone1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Courtyard Aguadilla, responded to this reviewResponded August 15, 2016

Dear Guest
First of all we want to thank you for completing this service survey and for sharing your recent Courtyard by Marriott experience. We understand the timing issue you have mentioned for taxi waiting and we know it is a hazel factor and we apologize.
We will soon have a rental car on sight witch will make it more easier and economic for you to move around the Island. We work very hard in order for you to take home a great experience. We see that you have mentioned we have some areas of opportunities where we can improve and we will do for the benefit of all our future guest and for your return.
We will always be waiting for your return.
Once again thank you for selecting our brand, and we hope to see you in a future visit.
Kind regards

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Reviewed August 8, 2016 via mobile

We went to Courtyard Marriott Aguadilla for family vacations, sincerely this hotel did not meet our expectations. I rated it average but my real rate is 2.5. The stay - four days was nice but the hotel overall appearance seems to need maintenance and to improve the housekeeping. The kids pool was nice but again, please give it some maintenance too. The bedroom comfortable but the air conditioning extremely noisy like broken motor or something like that. Room clean services were on the afternoon so we passed all day out and when returned the room still undo. We had visited various nice places in Aguadilla and had enjoyed our stay in this part of the island.

Stayed: August 2016, traveled with family
Thank VDCAugust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos R, General Manager at Courtyard Aguadilla, responded to this reviewResponded August 9, 2016

Dear Guest
Thank you for taking your time to complete this service survey. Your feedback is crucial for us, we read and analyze each one of them, on a daily basis. This way we can coordinate any works we understand need to be attended with urgency and others that we already have in our agenda to work with. At this point one of those areas of opportunities that we have to improve and that is ready to be scheduled, is the kids pool, witch due to our high season that we just had, it was impossible to close out in order to complete that job, now that our high season has slowed down, we will begin that coordination.
We work very hard to ensure you take home a great experience, reason why we hope this will not be a reason for not returning to the Courtyard Aguadilla. My self and all my staff, will always be here waiting for your return.

Kind regards,

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