I have eaten here on numerous occasions because I love the food and the overall experience, but sorry to say that today was a different story.
We made our order at 5:30 but after waiting an hour with no food in sight, I asked the server how much longer we would have to wait. She disappeared into the kitchen and about 5 mins later she came out and very casually in passing said that we would have to wait another 15 minutes. She was uncaring and unapologetic. Inside the restaurant it was so cold that some customers were wearing jackets! We asked if we could possibly sit outside as we had a baby with us,and it was too cold inside for him. We were told that the tables outside were for 4 or more people!! We said that in that case we would have to leave if they couldn't accommodate us outside. They then changed their attitude and reluctantly agreed. When we eventually got our food my portion was distinctly smaller than usual and was in no way worth the money. By this time I was so annoyed that I didn't complain as I knew I wouldn't get anywhere.
I was VERY disappointed with the whole experience today and it's a pity that it's kind of spoilt the high opinion I had. I have recommended this restaurant to many tourists and friends but I will think twice before recommending it again. Sorry!
Just an observation... The female servers are not as accomodating or as pleasant as the male ones. Go figure!!!
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