We were at Pestana from Jan 22-29
Here is my quick review:
Hotel: good, clean, very nice staff
Our shower was broken...
Food: Cuba food will always be average. This food was ok, but lacked of variety. Having went to cuba a few other times... The food is always averge but usually has more variety or themed buffets. There was never any seafood :(
The "a la carte" restaurants were fine.
Lobster dinner: the hotel offers you the choice to pay 18 pesos per person to have a lobster dinner. We were a group of 7 and chose to have it but were very disapointed!
The lobster itself was very very dry and the service was awfull, they made us wait over 1h to get the lobster. It is not worth paying.
Oh and the line-ups at the buffet are always very long. Not enough stations oe chefs.
Ate a lot of pasta, rice, bread, cheese and chicken throught my stay.
Their red meat (hamburger/ hotdogs) always seemed undercooked.
Beach: beatiful, crystal clear water. The only downside is that there are a lot pf rocks at the entrence of the water and the beach is not very large.
I suggest you take a paddle boat and go check out the very far end of the beach (on the right) it's beautiful :)
Excursion: we paid 95 $ (pesos) to do the "Jeep On"... TOTALLY NOT WORTH IT.
They said we were suppose to go to a mountain... Never did. Suppose to snorkle... Never did (they said we didnt have enough time) and the funny part it they said we should expect coming back to the hotel around 5:30 pm... We came back at 3:30 pm !!!
The fun part was the short speed boat ride.
The next day our entire group went to complain to our Sunwing rep and unfortunatly they did not manage the situation very well. We lost 2 morning "complaining / negociating" how they could compansate us... All they wanted to offer was an access to the VIP section at the airport (worth 25$). We were not interested in getting this. In the end they ended up refunding us 25$.
Pool: was nice and big enough.
Animation: fun and the shows were good too. Note that there is night club / disco
Bar: the drinks are never the same from one bar to another.
Think of bringing a big plastic cup, because theu serve the drinks in very very thin and small plastic glasses.
Overall, i would recommend Pestana if you do not have too high expectations and pay a fairly low price :)
- Official Description (provided by the hotel):
- Pestana Cayo Coco Beach Resort is the first hotel of the Pestana group in the Caribbean, located on the beautiful island of Cuba. The Pestana Hotel Cayo Coco Beach Resort is located in one of the best beaches of the island of Cuba, marking the Group's entry into Cuba, and reinforces its commitment to resorts "All Inclusive." It is a 4-star hotel of the Pestana Group management, consisting of 508 rooms spread over several buildings, accompanied by a Caribbean landscape and the magical view of the Caribbean Sea. The hotel has (4) restaurants and (5) bars, all these designed to offer the best of national and international cuisine. It is a distinctive and innovative product in the current offer in this area of the island. In addition to its modern design and colorful, typically Cuban. In turn offer an attractive European component, especially in the food, which certainly constitutes an additional source of attraction for this hotel facility. With the International Airport "Jardines del Rey" just a few km, Cayo Coco is a true tropical paradise with white sand beaches and calm waters of turquoise, ideal for diving and to enjoy nature, because the destination is a real nature reserve surrounded by lush coral reefs. In Cayo Coco Beach Resort Pestana, have the chance to experience memorable moments, thanks to our variety of benefits, including (11) buildings with 3 floors each, (2) pools (1) private beach, sailing, horseback horse, Junior Suites and Suites, 100% equipped with balcony, cable TV, air conditioning, hairdryer, safe and telephone. We place at the disposal of our customers, (2) Conference rooms with capacity for 50 people each. Pestana Cayo Coco....Come and make your holiday memorable moments. ... more less
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