i spent 7 days in this hotel from OCt 18th to Oct 25th and I had one of my best time. The staffs made me comfortable from day one during Breakfast, Lunch and Dinner with their greetings and hospitality.
Everywhere you will be going in this Hotel, the staffs were there to assist you. (security,bartenders,lobby,cleaners,...) For any customer care issues, Jenny and Yeonie were there to make sure that you are having a great time. Please introduce yourself to them upon your arrival, they are wonderful ladies. The food was great(a Chef from Portugal, great guy), not much variety because the hotel was not functioning at full capacity i guess by now the guests will have a large variety in the menus. The beach bar and music will make your time in the ocean pleasant. :)
I have heard some people complained about the noise. This resort has a Show every night to entertain guests for an hour and half...at the end of the show people stay around the lobby to have their last drink before heading to their rooms therefore they keep the music not too loud but at a certain level. and finally turn it off when more people head to their rooms. I don't think the music will ruined your stay at this resort as they have more rooms far from the stage that can be offer to their guests.
Thank you to all of you that made my stay for that week:
Luis Alfonso (General Manager), Jenny and Yeonie(customer care), Sandra my daily room lady, Nelson, Luyiba, Pinky, Fernando, Geraldine, the DJ (entertainment team), Carlos, Julio, Jordan and All the bartenders and Staffs!!!
I will be back and will always recommend your hotel.
Billy from Toronto!!!!
- Official Description (provided by the hotel):
- Pestana Cayo Coco Beach Resort is the first hotel of the Pestana group in the Caribbean, located on the beautiful island of Cuba. The Pestana Hotel Cayo Coco Beach Resort is located in one of the best beaches of the island of Cuba, marking the Group's entry into Cuba, and reinforces its commitment to resorts "All Inclusive." It is a 4-star hotel of the Pestana Group management, consisting of 508 rooms spread over several buildings, accompanied by a Caribbean landscape and the magical view of the Caribbean Sea. The hotel has (4) restaurants and (5) bars, all these designed to offer the best of national and international cuisine. It is a distinctive and innovative product in the current offer in this area of the island. In addition to its modern design and colorful, typically Cuban. In turn offer an attractive European component, especially in the food, which certainly constitutes an additional source of attraction for this hotel facility. With the International Airport "Jardines del Rey" just a few km, Cayo Coco is a true tropical paradise with white sand beaches and calm waters of turquoise, ideal for diving and to enjoy nature, because the destination is a real nature reserve surrounded by lush coral reefs. In Cayo Coco Beach Resort Pestana, have the chance to experience memorable moments, thanks to our variety of benefits, including (11) buildings with 3 floors each, (2) pools (1) private beach, sailing, horseback horse, Junior Suites and Suites, 100% equipped with balcony, cable TV, air conditioning, hairdryer, safe and telephone. We place at the disposal of our customers, (2) Conference rooms with capacity for 50 people each. Pestana Cayo Coco....Come and make your holiday memorable moments. ... more less
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