Stayed at the Colonial in Cayo Coco from December 30 to 6 of January 2013. I booked a 4 star hotel but it was a 3 and that's a generous statement. I've been to Cuba 5 times so I know that a Cuban 4 star is less than other southern destinations. After a couple of days, many people complained and things changed a bit. They started to clean up the grounds and put toilet paper in the washrooms. Food got better by the end of the week and they served more at the snack bar. The first three days all you could get at the snack bar were ham and cheese sandwiches which were made who knows when and wrapped in a napkin. We were suppose to have a mini bar in our rooms but only had a bottle of water. This goes for all the other people we talked to. Some people complained about this and were given a beer to put in the small fridge in there room. The sea weed on the beach was removed once in all the week we were there. At the other hotels that I stayed in, 2 and 3 star hotels in Cuba I saw a team of workers remove the sea weed every day. The rooms were nice but the windows were never washed and very dirty. The windows at the buffet also were very dirty and never washed. It's too bad because this place could be a very nice place but seems to have a mangement problem. At least while I was there. A beautiful beach except for all the sea weed laying around. So if you go to the Colonial Hotel just remember it is not a 4 star hotel. You should not pay more than if you were going to a 2.5 to 3 star hotel. I thought I was going to a 4 star and was disappointed with the service because I've seen better in 3 star hotels in Cuba. So buyer beware.
- Official Description (provided by the hotel):
- The Colonial Hotel is located in the exclusive Cayo Coco to the east of Cuba. Our luxury hotel in Cuba has been completely renovated and reopened in 2011 as a four star hotel with new services and luxurious facilities. Colonial Hotel is the perfect place for a romantic get away or exciting family holiday. Enjoy some of the best beaches in Cuba while enjoying the excellent facilities of our colonial style Cayo Coco hotel.Discover our beach with its expanses of white sand and clear turquoise waters. Colonial Hotel offers a large variety of restaurants, mixed grills, bars and beer Gardenn. Our guarantee of top quality service makes us stand out.the hotel are invaitin to celebration the 20th aniversiti next year. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Blau Colonial
- Blau Colonial Cuba
- Blau Colonial Hotel
- Blau Colonial Cayo Coco