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“Best time ever!”
Review of TRYP Cayo Coco

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TRYP Cayo Coco
Ranked #8 of 12 Hotels in Cayo Coco
Isla Mujeres, Mexico
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Best time ever!”
Reviewed April 6, 2010

I've finally gotten around to writing this review, better late then never. My boyfriend and I traveled to Tryp in September of 2009 for one week.

LOCATION
Tryp is in a great quiet location, close to the airport. The closest city is Moron, which is quite a bit aways. It's a great area if you're looking for a relaxing beach where you won't be hassled.

ROOMS
The rooms were clean and spacious, we were in one of the furthest buildings, near the scuba hut.

BEACH
The beach is absolutely spectacular! Depending what time of the day it is, you can walk out so far and still see your feet. There is no seaweed or rocks, just an incredibly fine sand that feels like flour under your feet!

POOLS
The pool is awesome, there is a great swim up bar with great service. The water is warmer than the quiet pool, but that's because it's more shallow. Another great thing was that we paid security 5pesos our first night to be able to swim in the pool at night and did so every other night there.

RESTAURANTS
Cuba food is Cuba food. We lived off of ham and cheese sandwiches from the 24 snack bar. We tried the Oriental restaurant, it was pretty yummy but we had a limited menu to choose from that night.

NIGHTLIFE
The disco on site was normally full while we were there. There aren't any other places to go except the Bat Cave (which I highly recommend!) They have a bus that takes you there, I think it was on a Tuesday. The beach parties were my favorite, we had met so many great friends on our trip there and there were three beach parties at night. We would order 50 rum punches at a time and empty out the bar. We would swim in the ocean under the stars! What a blast!

ENTERTAINMENT
The staff here are great and so is the entertainment. Some nights were better than others, one in particular had me laughing in stitches!

OVERALL
Tryp can appeal to everyone, younger, older, middle aged, families. I plan on going back this September, and from what I read from other reviews, I'm not the only returning customer. Our friends recently went to Oasis Cayo Coco and didn't have the same experience we did.

  • Stayed September 2009, traveled as a couple
    • Value
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Helpful?
Thank 514tattoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTrypCayoCoco, General Manager at TRYP Cayo Coco, responded to this review, April 14, 2010
Dear Guest,

Thank you very much for your review. It has been very nice to read it and hope to meet you here on September. Hope we can also count on your recommendations to your friends and family.

Best regards,

Vito Anselmi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
manchester England
1 review
Reviewed April 6, 2010

We as first time travellers to cuba had no preconceived expectations. Tryp Cayo Coco is around 15 years old. Yes the rooms are a little dated and tired, but there are signs of a program of refurbishment and improvements in progress(which did not affect access to any of the facilities).The whole hotel is extremely clean, The service is superb. The choice and standard of food exceptional. And I can't say enough about the friendliness and helpfulness of the staff. We had a problem with the airconditioning which was resolved within 10 minutes from being reported,which we thought was exceptional considering the size of the hotel.The holiday is what you want to make it. You can laze all day on the beach or by the ecological pool,or join in the daily activities at the main pool and surrounding area which is a little more lively. The evening entertainment is a clever mixture of shows and audience participation and of course there is the late night disco for the younger members of the family that still have any excess energy left. We have no reservation in recommending this hotel as an excellent holiday destination. We spent 3 great weeks at Tryp during Feb this year and enjoyed it so much that we are going back for another 3 weeks at the end of November. For brits thinking of going to Tryp I would suggest you take a travel kettle for your morning brew if you can't wait for breakfast. And be aware that the canadian spring term break is feb to march (it is a lot livelier during this period) The Lauder Family from Manchester England

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cowboy011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kincardine
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 6, 2010

Awesome beach. Food and drinks great. Friendly staff. Clean well kept grounds and rooms. Lots of activities. We had a great time and can hardly wait to go back.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank holidaytime101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth
1 review
Reviewed April 5, 2010

This really is the dream holiday! Perfect location and the perfect hotel. We went on a horse ride to visit all the other hotels near us and the Tryp was by far the nicest. The staff were so friendly, the food was amazing, there is something there for everyone but there is so much to chose from so keep looking and you will find something that suits you. The Oriental was amazing and so was the International. The 24 hour bar does the best Chicken Toasties!!! For anyone who loves coffee, ask for a Coffee Latte....they are the best!!! The entertainment varried so there was something for everyone. The main pool was more lively with entertainment on every afternoon so if you prefer there is a quiet pool which is so relaxing, go for a walk around, you will find it!!!! The Beach is out of this world, quite breezy so you burn quite easily and quickly! The sand is like talcum powder and is very clean. There are lots of fun things to do, which we had planned before we left, but when we got there we done none of it as the hotel and the beach really did have enough!! The rooms in our opinion were just right!! The air con is brilliant, they are cleaned EVERYDAY!! Tip the maid and she will repay you!!! As will everyone else who works there, 2-3 Peso's is all you need to tip at anyone time, 5 Peso's pays there electricity for about 2 months....they are very apreciative. Here are a few tips...*Take a Hoody/Jumper as the evenings do get chilly due to the fact you are in the middle of the ocean. *Request that your hotel room is in a quieter block as there is a small night club on the resort which if you were near it would be noisy late at night. *TIP WELL!!. *Beach towels, Iron and hairdryers all inciuded. *They do not sell chocolate or crisps!!!! *Haggle at the little markets on the resort they do drop! And If you walk up the beach you will find a small shack that sells lobster! Hope this helps......there really is nowhere else we would rather go anymore....we are going back in September! Please dont be put off by the poor reviews like we almost were, go and see for yourselves!!!!

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Danz85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2010

Our first time to cayo coco, although some reviews were negative we decided to stay at the Tryp based on friends recomendations. We were plesantly surprised, the staff is very friendly, room very clean (block 9/second floor). Yes we had plenty of hot water, clean towels & bedding, althought the food is definately not my cooking it was good with a bigger variety than expected. The resort was clean & tidy, the cleaning staff always busy. The ocean was to die for & we lucked out as it was hot and sunny everyday!
We enjoyed the catamaran trip and highly recomend the jeep safari. The sunwing staff & resort staff were more than happy to answer any questions & always willing to help. Our vacation was awesome the sun/water and all the food & drinks you wanted along with friendly service, I can't imagine where all the negative reviews are from.There was only two of us this year, but next year there will be eight!! I can't wait :)
P.S. The pizza & bar at the beach was a definately one of our favorites

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TLCMidland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2010

This hotel is a little rough around the edges, but the staff, location, food, drink, facilities, grounds, bars, entertainment staff, restaurant and did I mention the fantastic staff make up for any dodgy smells from the lagoon and rooms. Dont get me wrong the lagoon can smell a bit, BUT ITS A LAGOON!!!!!!!! it runs under the hotel it's not built or owned by the hotel!!! and yes the rooms could do with a bit of updating, but once you are there the last thing you want to do is stay in your room, yes you might sleep in there, but it's really not that bad, I think some people are expecting to stay here for a reasonable price, but expect 5* accommodation, they really really need to get a life!!!! This place is FANTASTIC, I would highly recommend this place to everyone I know and have already started.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mofsmr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 30, 2010

Pros
* beautiful beach
* Sun-wing rep amazing - helped us move to a better location
* some staff were accommodating - especially at the front desk
* staff were generally rude; obviously frustrated with the teenage majority
* grounds were well maintained
Cons
* rooms had a terrible mouldy smell and were quite run down
* no greeting upon arrival
* took 3 hours to finally get settled in a room, which we had to switch 3 times moving up to a higher level in the hopes of getting away from the mould
* difficult getting food
* overrun by drunken teenagers or teenager wanna bees
* lagoon located inside hotel near restaurants and sitting areas - rank smell of rotten debris
* hotel really needs upgrading and maintenance
* pools were dirty
* for an all inclusive it was very difficult to get service (show lots of pesos!)
* definitely not a 5 star but perhaps a 2 star at best even by Cuban standards

Luckily we eventually were able to switch after one night to the Blau Colonial next door. This was a definite improvement. Staff was wonderful and the hotel was really well laid out and facilities were easily accessible. Good place for a family or couples that would like some peace and quiet. Also to experience the true hospitality of Cubans. We are well aware that this is Cuba and standards are not rated as Canadians are accustomed. However this is a second trip to Cuba and the Tryp was very disappointing. The Blau experience saved our vacation!

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsMayWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TRYP Cayo Coco

Property: TRYP Cayo Coco
Address: Ave. Los Hoteles, 1300, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Cayo Coco
#7 Top resorts Hotel in Cayo Coco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TRYP Cayo Coco 4*
Number of rooms: 508
Official Description (provided by the hotel):
The 4-star All-Inclusive Tryp Cayo Coco hotel (508 rooms) offers select gastronomic service and an exciting day and night recreation program. The property is located in one of the pristine keys off the coast of the central region of Cuba.Built over a natural lagoon, facing and wide stretch of sugar-white beach. Ideal for families, diving lovers, fishing and nautical activities.Guest Rooms508 rooms: 343 Standard, 57 Standard Ocean View, 102 Standard Superior Ocean View, 6 SuiteDining9 Restaurants (A la Carta, Buffet, Barbeque, Gourmet), 3 Bars ... more   less 
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Also Known As:
Tryp Cayo Coco Hotel Cayo Coco
Tryp Cayo Coco Hotel Ciego De Avila
Tryp Cayo Coco Cuba
Cayo Coco Tryp
Trip Cayo Coco

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