Upon arrival, we were checked in in 10 minutes by the friendly efficient front desk staff. Our room assigned and our luggage delivered to our suite. The suite consists of 2 rooms and has just been refurbished. Well worth the upgrade!!
The lobby of the Hotel is expansive,eye pleasing and we were greeted with a drink. We have been her 12 times before so we can tell from experience here. There are many improvements made and being made to this Hotel. The Lobby furniture has been replaced,the Buffer remodeled, rooms being revamped, new patio area off the lobby to enjoy a drink amidst the flowers and tropical vegetation. In fact, the plantings look better than ever. Some replaced and some pruned and cut back.. very pleasing. There is a new Mgr (Teresa) and she is a gem. Very approachable and always willing to listen to suggestions. Melia has made a great choice bringing her in. She has a good staff.. New Italian Chef Mgr, Hiran..Mgr Customer services and Violeta..Ales Mgr and always around and available. The staff seem to be happier and willing to please. We found that tipping was not necessary but very appreciated and the wages in Cuba are very low. We tiped but that was our choice.
There are 4 restaurants. The Buffet which has been remodelled has a great variety of great food. Fresh fish, pasta bar, salad bar, grill for porkchops,steaks and fish. Cheeses and many other buffet itmes plus a great variety of desets round out the selection.. The Italian restaurant overlooking the pool has a new menu and is excellent. The pool snack bar below is open 24 hours and food and drinks are excellent. Omar and Yamil are great waiters. The Steak house has a pleasing decor and food is good. International restaurant on the water is elegant and a good choice of items.
The pool is large but not deep. Lot of chairs available but if it is a windy day, the beach goers come to the pool area so be sure to get out early to get a prime spot. The entertainment staff put on shows at night and they are worth seeing. These kids work really hard for your benefit. The animation staff have all kinds of things going on all day. Pool aerobics,pool volleyball, soccer on the beach, Dance and Spanish lessons. +++ Yoandra, Pepe, Tokey, Ismarie and Mayulis are always around. For night life, there is a disco next door where a lot of the different hotel staff members and ciients go and believe me, these kids would put dancing with the stars to shame!!
The beach area is clean and lots of chairs available. It is windy at Cayo Coco so there will be some days where the ocean is a litle rough. There is lots to do at Cayo Coco. There are 2 beaches worth going to. Pilar beach and Flamingo beach are gorgeous. Various other trips are worth while and the fishing is great!! In summary, this is a great resort. When travelling, remember that the food, the culture and weather are some of the main reasons people travel. remember that things are not the same as home. Try to be patient and relax. If you do, this resort will live up to your expectations. We will be going again in 2010
- Official Description (provided by the hotel):
- Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more less
- Reservation Options:
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- Also Known As:
- Melia Cayo Coco Hotel Cayo Coco
- Cayo Coco Melia