First time to Cuba, went with friends, but not booked together, night before travelling, received telephone call from Thomas Cook to say problem with air conditioning & would have to stay in sister hotel the SOL next door for 2 nights, not happy, but no choice? money back or other hotel!
See my report on Sol it was horrible.
I believe that the Sol Melia group are overbooking to fill their cheaper hotels, as excuse changed from 160 rooms on Thomas cook facebook page, 9 rooms from rep & 12 rooms from service manager, on trip out this was the same at their other Guillimera hotel.
offered £90 each compensation & told other 9 couples had accepted it, so accept it or get nothing!
after 2 days, we arrived at this lovely adults only hotel,
The food was very good, excellent choice in the Buffet, lots different fish, & meat cooked to order & a pasta station again cooked to your liking, same with the breakfast, eggs anyway you like them, not a brilliant choice of fruit.
Italian was ok, the international was a lovely 8 course taster menue.
The BBq beach bar food varied, sometimes not so good, they cant cook fajhitas,
But Wednesday lunch time was excellent as long as you wernt too late, 12.30 start, half lobster, pork, chicken, fish, kebabs & fabulous music & entertainment
Drinks were ok, if you want branded labels, then you need to ask for them,
they don't do pepsi or coke,in cuba, a poor substitute
Rooms were clean, spacious, hard large bed, but I don't mind that.
Some rooms had nice walk in showers, but ours didn't & was a trickle in the back
Gardens were superb, very friendly gardeners, who would give you things mabe from palm leaves, from hats, birds, flowers, crickets etc
Not a wide beach at high tide, especially if its windy, basic sunbeds, but lovely sand & safe walks either direction
Entertainment team were great, if you wanted a choice it was there, but they didn't push you,
Pepe, was brilliant, joined in with everything.
Music in the reception bar was excellent, a family jazz band, Cuban band or a singer,
Staff good sometimes bar waiters slow, but they do like a few tips, well done lidsy
Wi-Fi in reception bar only, & sometimes didn't work, £3 for 60 mins of time, good cellular network for txting.
Few small shops, inc Cuban cigar & rum shop
craft making, painting, archery, shooting, volleyball in pool.Nice Pool, sometimes struggle to get a sunbed, although they tell you not to put your towels down early, everone does & they don't remove them, despite saying they do.
Took open top bus trip to Pinar beach, lots seaweed & not as good as expected & took 1hr20 mins, stopping at about 6 hotels, nice meal at the guillemero sister hotel on way back, all inclusive need to book at reception.
Local craft shops 10 mins away in taxi or kids train, few gifts, wooden craft stuff, etc,
Felt very safe, friendly locals, lots old 54 Chevy cars about.
Did some scuba diving, Blue Diving is on site, Not PADI but incredibly nice helpful staff & guides, see my trip advisor report on them,
- Official Description (provided by the hotel):
- Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more less
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- Also Known As:
- Melia Cayo Coco Hotel Cayo Coco
- Cayo Coco Melia