My husband and I went with open minds about our expectations on our very first trip to Cuba and the Melia Cayo Cocco All Inclusive Resort. We stayed April 18th-25th. We chose this resort because it is small and adult only. However on day 3 of our stay we both started not to feel well. I started with a very upset stomach and then experienced diarrhea that continued for the entire week. My husband didn’t feel well either but didn’t experience the diarrhea. This is after we both had taken Dukoral prior to travelling to avoid getting sick. . I did speak with other guests from the resort at the airport they shared with me they have had the same experience also.
Since I continued not to feel well when I got home I went to see my Dr. and after having tests done and the results showed that I had gotten a parasite. My Dr. said this was not a normal occurrence and would require me to be on very strong antibiotics (9 pills daily) for 10 days
For this reason alone we will not be returning to Cuba or the Melia Cayo Cocco. This is really unfortunate because I would of returned otherwise. The resort really started to grow on us and having said that, no I don’t mean the parasite!
3 hour flight/15 mins. from airport
Check-in Quick (more on this later)
Golf cart you/luggage to your room
Lobby/Bathrooms/Restaurant (buffet) very clean
Beach when tide is out is beautiful
Pool area very pretty but not very much shade or a breeze
Pool activities throughout the day, i.e. Water volleyball
Activities also included art/craft classes’ poolside
You can walk a long way in both directions (there is no hotels to the right)
Entertainment all day: beach activities i.e. Dance lessons, beach games, etc.
Lobby has piano player /singer/or musician before & after dinner
Evening shows were very well done and entertaining
Lagoon room did have face clothes and toiletry bag, good water pressure
Our balcony did have two lounge chairs and 2 other chairs
Hotel Manager was on site along with the food manager
We only ate at the buffet as other people said other restaurants were basically the same foods and that the buffet had a largest selection of food:
Bread was fresh baked daily and tasted delicious
Desserts were always excellent
Fresh fish station, they cook to your tastes
Daily special, there would be a huge Roast or Turkey or Beef, or Ham
Pasta stations, you pick ingredients and they cook to taste
Fresh omelets made to order in the morning we wonderful
We loved the stir fry station for dinner, you could select, chicken, beef, pork or shrimp
They had a crepe bar where they made individual crepes, banana, and choc. etc.
Mornings included, fresh juice bar with smoothies too
Lunch we ate at the beach grill and enjoyed fresh grilled chicken fajitas
Cuba day we ate fresh grilled lobster and paella
A lot of fruit/veg was frozen or canned; there was a small selection of fresh daily
Not So Great:
The hotel was overbooked, however the hotel receptions staff said if we didn’t mind waiting for a couple of hours we would be upgraded to a Lagoon Room.
No one offered to get us a drink or show us around while we waited for our room.
The lagoon is very swampy and not cleaned
Our king sized bed was extremely hard
The pillow were very hard (I didn’t realize I could change it)
Our air conditioner only worked on high (the hotel was fixing the units in our building)
The fridge in our room stopped working and leaked a huge puddle of water on the floor
The iron in our room didn’t work
The bathroom was very dated and had dirty looking grout around tub
The drink cups they provide are child-sized cups
No drink service around the pool (except 1x daily coconuts drinks come around)
There is only one poor guy serving drinks running up and down the beach taking orders
Tip: If you pay to upgrade to a Lagoon Room, make sure it has been updated
Don't go when there is a full moon the tide is in and you lose the beach until noon
Yes the staff are very friendly and work very hard but tipping does make a HUGE difference to your experience and the level of service provided!!
So my final advice is: take money for tipping, gifts for maids, gifts for the gardeners (they deserve it the most) and take your Bubba mug but most of all take your chance on getting sick.
- Official Description (provided by the hotel):
- Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more less
- Reservation Options:
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- Also Known As:
- Melia Cayo Coco Hotel Cayo Coco
- Cayo Coco Melia