Myself and 2 friends travelled Feb 20th - 27th. Online check in with WestJet was fast and easy.
No flight delays, no complaints about the plane.
Check in at the hotel was quick and easy.
We were in block 18, which was great. It was close to the pool, buffet and bars. The rooms were clean, although a little bare. The beds are pretty uncomfortable, but never had an issue falling asleep after a day and night of beer and sun.
We didn't have any issues with running out of hot water, or blackouts.
I left my safe open for a full day once by accident and found nothing missing or disturbed.
The food was good compared to other experiences I've had in Cuba. Always something to eat, never went hungry.
The drinks were great, not watered down at all, and they even had random "top shelf" brands if you ask for them by name.
I assume the entertainment was good, although we didn't watch any shows, it was always a full house by the stage.
The beach was a bit of a walk away, but we didn't have a problem with that at all, it was a nice walk.
The grounds were well taken care of, and the pool was cleaned daily.
Security was a bit of a downer, I think they need to keep in mind, they aren't running a 5 star resort, they will get springbreakers, and they are pumping them full of alcohol day and night, what do they expect will happen?
Other than that, the staff was great and always friendly.
I would return to this resort tomorrow if I could!
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- Also Known As:
- Nh Krystal Laguna Resort
- Nh Krystal Laguna Hotel
- Krystal Laguna Cuba
- Nh Krystal Laguna Cayo Coco
- Nh Krystal Laguna Villas Resort
- Nh Krystal Cuba
- Krystal Laguna Cayo Coco
- Nh Krystal Laguna Cuba
- Krystal Cayo Coco