My wife and I were there Feb 15 - 22. Our experience overall was very good.
Lis the manager of guest services went out of her way to ensure our Honeymoon was special. Thanks again for your great service for us Lis.
The property was spotless and the grounds staff do a wonderful job of cleanup and attention to detail.
The gym was managed by ILan and was in good repair and the selection was very good considering the resources and availability, hr was an excellent host and was very friendly.
Our room was spotlesly cleaned each day which we appreciated as well.
The pools seemed to be kept very clean which again is important to us.
It was reading week for University students and was quite noisy around there at 2 and 300 in the morning and I would have appreciated more security presence to keep that at a minimum as most of people are there for rest and not to be party animals into the night. I realize it was a minority of inconsiderate and imature individuals making it harder for the rest of us.
All in all a great holiday and would recommend this resort to friends and family
The previous positive reviews say it all so I will not be repetitive.
- Official Description (provided by the hotel):
- 352 Standard Rooms ( 36 of them are Superior Rooms). 1 buffet (divided into two sections: Lotus and Los Portales), 2 a la carte restaurants with 3 menus (italian, international and gourmet), a snack bar, a grill, a disco, a cigar lounge, 7 bars. It also have an anfitheatre, a mini club, 3 sweet water swimming pools (main, only adults and only children), 3 tennis courts, a gym, a massage saloon and a nautical sports center. Among other services there are: Conference room, wi fi Internet service, shops, beauty parlor , Money exchange, rent- a- car, tourism desk and medical service 24 hours a day. ... more less
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- Also Known As:
- Nh Krystal Laguna Resort
- Nh Krystal Laguna Hotel
- Krystal Laguna Cuba
- Nh Krystal Laguna Cayo Coco
- Nh Krystal Laguna Villas Resort
- Nh Krystal Cuba
- Krystal Laguna Cayo Coco
- Nh Krystal Laguna Cuba
- Krystal Cayo Coco