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Sol Cayo Coco
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Reviews (4,514)
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2,017 - 2,022 of 4,514 reviews
Reviewed October 31, 2012

Stayed at Sol Cayo Coco from Oct 7th to Oct 14, travelled with a group of 5 families, around 23 people.
Everything is nice over there, specially the ocean and white sand beach, very friendly staff from the gardener to the manager, they are working hard for customers to be happy, but of course they can't please everyone, so people who write bad reviews should try other places where will find what they really want. For the quality/price the resort is very good.
Rooms are clean, and almost all of them got kind of ocean view, so you don't really have to upgrade, food & service at buffet is good as well.
If you have to deal with some issues related by rooms, or anything else the best place to go is customer service, special thank to Orisvel Vega Hernandez (Quality Control Manager) and her staff. They will help you to have a nice stay over there.
Thank you very much to every employee of the resort for such a beautiful vacation.
We definitely recommend this resort to everybody.

  • Stayed: October 2012, traveled with family
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8  Thank ADRIAN33_33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

The Sol Cayo Coco is by no means what you might expect in other carribean holidays, it hasn't got any of the multitude of things to do you might expect in Cancun or the large resort areas but what it does have is the isolation to appreciate the beauty of these islands. The resort itself is small but it makes up for this in the sheer will of the staff to ensure that every guest enjoys themselves! The food is excellent if a bit strange to my Irish taste but thoroughly enjoyable. The staff are helpful, friendly and always well presented and their attention to detail is what helps raise this hotel to its high standing. Try every activity on offer, go to Santa Clara, meet the local people, don't buy the black market cigars, do buy the beautiful handcrafts and the top quality cigars available in the official shops. Tip and the staff will treat you like a king. Take advantage of the amenities that are available and definitely go for a walk around the island. My Fiancee and I loved Cuba and that was in no small feat due to the staff at the Sol Cayo Coco and their efforts to make sure we had the best possible time.

PS.
Don't go fishing on a full belly!!!!

  • Stayed: November 2011, traveled as a couple
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4  Thank Cinead D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

it was amazing,the food is really nice and all the people there were lovely. the staff at the hotel were very kind and the shows that were on every night were good. The night activities like the beach partys or discos were amazing and i made alot of memories. The band that played in the lobby were very good and entertaining and it was perfect, 2 weeks were too short and i wish i was there now. cuba was perfect!

  • Stayed: October 2012, traveled with friends
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3  Thank Teigan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

The Sol Cayo Coco is one of the best holidays we have ever had and we have been to a lot of place,s in the world. Its a Beautiful place and Beautiful people.The staff are the best there,s nothing they won,t help you with.I sent them an email to book the 2 room,s that i wanted and they where there waiting for us.When we got to the hotel the entertainment staff was all there waiting for us.We did,nt have to wait to book in as we have been 3 times now and can,t wait to go back.The rooms are great had sea view,maids in every day very clean.The entertainment is great you have something to do from getting up to going to bed.And also you can just relax.We took 2 friends with us they have never been to Cuba before and can,t wait to go back.Entertaiment staff,Delvis,Ester,Paris,Toqui,Mily,Disley.Dianelys.& Zoiret and all the others are so friendly and very helpful.Love them all and can,t wait to see them again.The problem is 2 weeks are not long enough had 3 once but they stopped it.All can speak good English you have no problems changing money, getting internet,and any other.Miss them all..xxxxxxxx

Room Tip: If you want a quiet room you need the south side. Corner suites are large and sunny Higher floors have less A/C unit noise.And great sea views.
  • Stayed: February 2012, traveled with friends
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7  Thank Petrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

We travelled in a group of 6 . My husband myself.....My parents and my sister and her hubby.....I requested all 3rd floor rooms facing the ocean and thats exactly what we got next to each other... The rooms were huge and very very clean...We usually go to Jamaica 3 times a year but the price was right for everyone to jump on a plane and go to Cuba ....I had heard alot of bad things about the food there.....I can honestly say the food was not an issue.....very routine of course like any AI but hey.....nothing bad just bland.....We met alot of amazing people from around the world...If it helps to anyone ...Yesss there are all shapes and sizes in bikinis there....now worries...A Big Big Hello to Orlando in the Pool Bar area.....He is the best.....Great Beach....comparable to 7 Mile beach in Negril....Sol Cayo Coco has one of the best beaches in the Hotel areas....Thank you Gregory for granting my wishes when I emailed you xoxoxxo

Room Tip: I would definately choose 3rd room floors...
  • Stayed: October 2012, traveled with family
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3  Thank Jammimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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