Travelled with my boyfriend...we are both late 30's...we have previously travelled to Cuba, Dominican, Mexico. This was my third trip to Cuba, twice to Veradero, and I found this hotel t be average to better than average. I would rate this hotel a 4/5.
We travelled with Sunwing from Charlottetown, PE--- the negative was the hour + delay to Cuba...Positives, it was a great flight, both there and back, and the meal service was quite good!
Going through customs in Cuba was quick, and sunwing was there to guide us to our transfer bus. The transfer was quick. On the bus, we were given our room keys,...which made check-in a breeze. This was a HUGE perk at this resort, and i have not experienced this on any other trip down south... :)
We booked a ocean view hotel room, asked for 3rd floor, king bed, and to be located in buildings 1 2 or 3..and we got everything we asked for. !! we stayed in building 1 and it was a great location to everything. we faced the ocean, so we didn't hear any noise from the theatre etc. what a great view !!!
The food was typical. The buffet was just fine. I was able to find food items that I enjoyed, and so did my boyfriend. Breakfast buffet was pretty good. Typical breakfast items, fruit seemed raw, but oranges were really tasty and sweet. Also bananas were ripe. We did bring our own ketchup, and BF found the Cuban ketchup to be quite tasty-BBQ like taste. For lunch, we ate at the BBQ grill and the pool side buffet, and found the food quite good. Pork seems to be a main dish, and really they prepare it quite well. fish was tasty as well. we ate pizza, hotdogs, and poutine, at the snack bar, and it was all good. not the greatest,..but good. when we received our room keys, we also received a card with 3/4 restaurants reservations. we ate at the ranchion--tasty soup, salmon steak, pork, rice dish, all quite tasty. we also ate at the Asian, and had suschi, tempura, chicken dish, rice, ...all very good. the wine was good too... lol... we mainly ate at the buffet, which we find is quick, pasta dishes (somewhat bland), pork, fish, beef stroganoff, chicken, potatoes, veggies, rice dish, various salads, and veggies, and cheeses, etc... desserts (bland)...but variety is there.
after supper, we hung out by the lobby bar...a nice atmosphere, with various bar drinks, lattes, coffee,... time to socialize and have a cigar, waiting for the nightly entertainment to start at 9 pm...
We saw two shows...the Michael Jackson, and magic show...and it was really well choreographed... they do a great job...very professional.
The beach is quite impressive. it is quite narrow, and there is a coral ridge about 8 feet deep, but the water is breath-taking. clear, shallow, bluest of blue and green...all said, by far one of the most beautiful beaches i have seen. They had plenty of loungers there, and huts to shade in. we did bring water shoes, and found them quite useful. we also brought our own snorkel gear, and there are some fish to be seen. we walked to the tip, and snorkeled around the small island...lots to see there.
The pool was descent in size, but i don't think they have enough lounge chairs for all the tourists. I was up early each day, and decided to go to pool one morning, and was surprised that by 630 am 1/4 of the loungers were taken. by 800am, good luck finding a spot by the pool.
The weather was fabulous. 35 plus...the huts are needed for relief, and we got relief in the pool...
Our room was quite spacious and simple. bed was hard, but omg i slept great all week. A/C worked great, room got cold quickly, and no musty smell. the cleaning staff come at all times of the day... and do a good job. we left her products and treats and some tips as thank you's. bar fridge was stocked daily, with beer and pop and bottled water. bring a converter for your appliances.
Our room had water issues first two days, where there was no water in the am or before supper. by day three we had great water pressure, but did experience the sudden burst of hot water...we were just grateful to have water at that point.
the service was hit and miss. i found most of the staff really friendly and helpful,... and some staff would ignore you or not be as helpful.
We did the Jeep On adventure, 110 Canadian....and that was a lot of fun...but i found the day long. we jeeped to the dock, then got on ski boats and drove to snorkelling site... then back to jeep...on to different tourist areas, and to the city of moron. A lot of driving in the jeep... and the city of moron is quite poor ... we did some souvenir shopping... but did give us a perspective on the Cuban culture/life...
Altogether, I found my experience at this hotel to be pretty ok. The management seem to be interested in our opinions, giving out customer service questionnaires, etc...so possibly with some slight improvements, this resort can live up to it's 4.5 * rating.
- Official Description (provided by the hotel):
- Escape to the tranquil oasis of Cayo Coco and find refuge at the stunning Memories Flamenco Resort, exclusive to Sunwing. Resting on a glorious beach that kisses dazzling turquoise waters, this brand new 5-star all inclusive resort is the ideal getaway for families and couples. Stay in this all-suite hotel’s elegant, bright, and spacious rooms that open up to breathtaking views of the tropical gardens or the sea. Dining options are plenty at the many fabulous restaurants serving up a feast of delicious international cuisines. The snack bar will make sure your appetite is kept in check 24 hours a day, while the lively bars will quench your thirst and keep you refreshed day and night. Enjoy an array of fun land and water sports, group activities and live entertainment at this beautiful resort. Water enthusiasts will revel in Cayo Coco’s barrier reef, the second largest in the world, perfect for snorkelling and marine adventures. Shoppers can delight in some shopping at the charming handicraft market, while children can enjoy supervised activities in the Kids Club. The romantic and intimate atmosphere is perfect for romantic getaways, weddings, and honeymoons. Venture off the resort to discover a medley of fun activities and sites by exploring the beautiful lagoons and natural attractions of this picturesque island. ... more less
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