We were a group of 6 travelling from February 12 to 19. After reading the reviews we were nervous about going...but our trip turned out fine. We were checked in at the airport before getting on the bus and taken the 15 minute bus ride. Upon arrival at the resort we told the bellboy that we didn't want to wait in our room for our luggage and he said we could take it. If you aren't in your room they won't leave it. We found our room after a bit of trouble locating it; we were in building 5 which is located on the left side of the resort close to the beach. Walkways were not well lit was one issue we think could be addressed.
As far as the maid service and fridge service we had absolutely no problem. Both came every day. We had towels every day we requested them. As far as the beach towels we always take our own but others in our group got new ones every day...no issue there. We even had face cloths and hand towels every day. The bed, I found, was not as hard as people let on. I was so tired by the end of the day I don't think it would have mattered to me how hard or soft the bed was. There was only one evening when we were getting ready that we had very low water pressure...just wait for a bit and it comes back.
As for service at the front desk, bars and restaurants it was great. The people were always friendly and willing to help in any way they could. We had requested and paid for a late check out at 4 but ended up being delayed so the resort gave us back our money and told us all that we could keep our rooms till 11:30 that evening. They definitely didn't have to do this but it was very much appreciated that we had a room that late so that we could have a rest before starting our journey home. The internet is dial up so yes it is slow but you are vacay so relax and enjoy.
The food was fantastic at the three a la cartes we went to: Asian, Italian and Medittereanian. The staff were fabulous and friendly here as well. The a la cartes were pre booked for us which was fine but if you need to change the time you just go to the customer service desk and they will change the time for you. The food in the buffet was ok; not great but it could have been a lot worse. The only thing missing on the buffet at breakfast was bacon; this is the first resort there was never any bacon for breakfast but it certainly didn't ruin our vacation.
The pools are beautiful and the vegetation will be gorgeous once it has fully grown. The beach is nice. Yes, there is rock in the water...just bring water shoes. While we were there they were bringing in big machinery at low tide and trying to bust up the rock so in time the rock should be all gone. Lots of chairs and palapas available so no need to leave your towel and walk away for hours. The only concern about the beach we had was the fact that there were 4 young Cuban males on the beach or skulking in the trees. It was a bit unnerving cause we didn't know why they would be hiding in the trees unless they were up to no good. Apparently they were military and they were keeping an eye on the new lifeguard that was there. Still didn't like the fact that they were in the trees. We became friends with one of the lifeguards and some of gave him some presents which he left with us while he went and checked things out on the beach and he said if we left they would be fine here with our stuff. He was wrong. The bag with his stuff in it was taken but ours was left. Take from that what you will. He was a great resource of information regarding rip tides and the sea life they had and what to do if we encountered a barracuda while in the water. Not sure if he is still working here or not as we have strong suspicions that he got fired the last day we were there cause he was reportedly not doing his job. Which in our opinion he was....he told us of the dangers lurking in the water. Also the resort should invest in a tower for the lifeguards to sit in as well as a yellow caution flag for the beach; apparently they only have red and green.
I cannot comment on the entertainment as we didn't see any of it. We prefered to hang out in the lobby bar with our friends.
So, would I return....most definitely. I have been to 12 other all inclusive resorts so I am somewhat travelled. I might not go back for a few years though as we like to try out different resorts but we would go back again in a heartbeat. There was nothing seriously wrong with this resort that would not make me go back. It's your vacation so make it a good one.
- Official Description (provided by the hotel):
- Escape to the tranquil oasis of Cayo Coco and find refuge at the stunning Memories Flamenco Resort, exclusive to Sunwing. Resting on a glorious beach that kisses dazzling turquoise waters, this brand new 5-star all inclusive resort is the ideal getaway for families and couples. Stay in this all-suite hotel’s elegant, bright, and spacious rooms that open up to breathtaking views of the tropical gardens or the sea. Dining options are plenty at the many fabulous restaurants serving up a feast of delicious international cuisines. The snack bar will make sure your appetite is kept in check 24 hours a day, while the lively bars will quench your thirst and keep you refreshed day and night. Enjoy an array of fun land and water sports, group activities and live entertainment at this beautiful resort. Water enthusiasts will revel in Cayo Coco’s barrier reef, the second largest in the world, perfect for snorkelling and marine adventures. Shoppers can delight in some shopping at the charming handicraft market, while children can enjoy supervised activities in the Kids Club. The romantic and intimate atmosphere is perfect for romantic getaways, weddings, and honeymoons. Venture off the resort to discover a medley of fun activities and sites by exploring the beautiful lagoons and natural attractions of this picturesque island. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon, Booking.com, Evoline ltd and TravelUp so you can book your Memories Flamenco Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.