My wife and I stayed here for a week starting april. 1st 2013 and the main reason for going to this resort was due to my wife's cousin getting married here on the beach. Overall the resort is nice, the grounds were nothing really to rave about but clean and essy to navigate about the property. The rooms were pretty basic and clean for the most part but our room, 1205, could use some refreshing as there were some patched holes that needed to be repainted. Our room had good AC during our stay as well we had hot water and good pressure up until our last morning. Every day they would straighten the room but we found no matter how clean the room was made up to best the tile floors were gritty since they do not use a broom we would use but more like a squeegee with a cloth wrapped on the bottom. Everyday we would leave a gift and a couple of pesos and would come back to our room made up with different displays on our bed and in the bathroom sometimes with fresh cut flowers. Room 1205 has a king size bed but they did not have fitted shets but instead used a couple of top sheets overlapped as the bottom fitted sheet which would shift while you slept. The pillows were very thin and we had to fold them over to get any head support otherwise we would have a sore neck in the morning. The in room safe in the closet worked well and there were enough hangers but there is no dresser with drawers but a couple of shelfs in the closet to store clothes but we tended to keep most things on our luggage. The room bathroom was spacious and while the tub is small the shower head can be hand held. Toilet paper is not replaced
Daily so you may want bring some of your own.
The food was ok at best and while I know the food can be bland in Cuba but here it seemed to leave a little to be desired. I highly recommend going to the the grills and having things cooked to order, like eggs or chicken/meats to ensure it is fresh and not sitting around for hours. The breads and the pasta station became our goto as the week wore on and as a result it became boring food. The alacartes were ok as the Intrrnational restaurant was better than the Cuban restaurant but both left us looking to hit either the buffet or the snack bar later in the evening. The snack bars would be available 24 hours offering pizza, burgers, hot dogs and fries. The alacarte by the beach is also open with a simple lunch buffet each day of pizza, burgers, fries and other prepared dishes which would save you from having to walk from the beach to the buffet to get something to eat during the day.
The pool is a good size and the few times we went we always found a seat. There is a swim up bar but we did not use it but it was packed most times of the day.
One thing that became apparent was unless you tipped the bar staff the service was not prompt nor friendly regardless of how nice or how much you would try to strike up conversation. We found the lobby piano bar wss the worst for this, would be slow to take an order or skip you for others that came to the bar after you until tipped some pesos then the service picked up. The snack bar offered the best coffees on the resort and would be a place to hit every morning if you like a good cup of coffee. The beach bar was good but again the more you tipped the better and more friendly they became but you felt you needed to keep the tips flowing otherwise they seemed to forget you again.
We flew there with Sunwing and took the Diamond package which seemed to offer more perks but for the most part there was not much difference over the standard guests. We were given an impression by the travel agent that there were special diamond club rooms but there is not so you are in a standard room. There is a dedicated area on the beach for diamond club so we had no problem getting a chair nor a spot with shade unlike the rest of the beach were we were told people would leave things on chairs very early in the morning. The diamond club beach service included beveage server but Rene was serving you more often based on your tip frequency. They also had a room up by the buffet stocked with brand name booze and a few snacks put out but one night while we were in the room one of the bar tenders from the piano bar ran in and took every bottle out of the room. The other avantage to having diamond club is the late checkout of 4pm vs 12 noon. The resort will allow you full access to the resort after checkout but having ghe late checkout was nice since the will charge you 10 pesos an hour to extend your checkout time if you have a late flight.
The resort offers a store with some grocery items like snack foods pop and the likes along with clothing and sourviners like trinkets and jewerly. The store also has bottles of booze and cigars you can buy to take home. The prices here and at the airport are almost the same if not spot on like the cigar prices are the same as well as most jewerly prices were the exact same for whst we bought.
The bus to the airport tends to have you leave 4 hours before your flight even though the drive time is approx 25 mins to and from the airport and the resort. You may want to hold onto some pesos to spend at the airport but you can convert any money you have back to Canadian at the bank on the resort but make sure you kep your 25 pesos per person you need to pay as a tax when leaving ghe country and make sure you have your tourist card stored safely as you need it when you leave at the airport.
- Official Description (provided by the hotel):
- Memories Caribe Beach Resort offers 328 rooms in different categories, including 280 rooms in deluxe category, 48 junior suites and 56 connecting rooms (deluxe category, 4 of them handicapped accessible). For your convenience, our facilities also have rooms for smokers and non-smokers. RESTAURANTS: International buffet "Las Arcadas" (air conditioned), Breakfast, lunch and dinner service; Italian restaurant "Arenas Blancas" (fan aired), Dinner service; Seafood restaurant "El Coral"Dinner service; International restaurant "El Coral" Dinner service. BARS: Lobby bar "Oceano Atlantico" (9:00 to 23:00 hrs)Selection of national and international drinks included Premium beverages offered at an additional cost; Snack bar "La Estrella" (24-hour service) Selection of national and international drinks included; Aqua bar "Los Delfines" (9:00 to 17:00 hrs) Selection of national and international drinks included; Beach bar "Uva Caleta" (9:00 to 17:00 hrs) Specialized in Cuban cocktails. ... more less
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- Also Known As:
- Memories Caribe Beach Resort 4* Hotel Cayo Coco