This will be a long review, but I thought I would do it while the memories are still fresh. It’s been only three days since we returned from Memories Caribe, but we already miss it and want to go back! Since we travelled with two kids (13- and 4-year- olds) and this was the first time we decided to stay for two weeks, I was very cautious selecting a resort to stay. Some of the reviews made me think twice, but I am really happy I didn’t listen to the negative comments that some people posted here and chose this resort.
It was our first time in Cayo Coco but not first time in Memories or in Cuba, and I have to tell you, as the title says, this was the best resort, the most unforgettable vacation, and we had the most wonderful experience ever! The beach is fantastic and beyond all expectations!!! The nature is absolutely fabulous!!! The variety of wildlife is stunning! You can walk (or jog) for miles and miles along the shore and every time you will see fish, birds, plants, sceneries, etc. that will take your breath away! Make sure your cameras are fully charged and have lots of memory. The unique location of the resort offers its guests a very rare chance to be surrounded by untouched tropical nature in all its magnificence and beauty. They offer a lot of excursions too, but those walks cannot be compared to anything, and you don’t have to pay.
The resort itself is squeaky clean. The gardeners and ground staff work really hard from dawn to dusk to keep the premises nice and clean. You will not see litter lying around, trash being blown by the wind. You can safely walk barefoot without being afraid of cutting feet on broken glass or open cans. Although there are many garbage bins on site, there are some idiots who still drop their junk on flowerbeds and walkways. When this happens, the junk is immediately cleaned by the ground personnel. We have never stayed in a cleaner resort than this one.
We stayed in bungalow 4301. Our room was cleaned quite well. Occasionally, we did have some minor housekeeping glitches, but it only took a phone call to the front desk, and everything was promptly fixed with apologies. These things happen in any resort. We did not have any maintenance problems; neither did we have any issues with hot water or the pressure. It was a very nice accommodation, very conveniently located just a few steps from the beach, which was just what we needed and wanted. The view from the bungalow was spectacular: the turquoise Caribbean water that we could see through the coconut palm trees that grew right in the “backyard”. It was a very quiet part of the resort except for Thursday nights. Every night the resort holds night entertainment programs, which are very bright, lively and wonderful events. On regular days, when the show is over, those who want to continue go to a disco club. The club is open until 2 am. Thursday nights, the resort holds beach parties, and when the show is over the party goes on on the beach until 1:30 – 2 am, and it gets really very loud. Because it is just a few meters away from the bungalow, there is no way to fall asleep until the music is turned off. I think the vacationers who stay by the beach would really appreciate if the after-party entertainment were moved to the disco club instead of staying on the beach.
The food was absolutely amazing. Believe it or not, it was! The chefs do a great job! It was always fresh, there’s always something to choose from, and it was totally delicious! Presentation and originality of some dishes can truly compete with those courses from Food Channel shows. I have heard and read a lot about Cuban food and how “average” it is. Well, let me tell you a secret. Cuba is probably one of the few places on earth where you can still enjoy the taste of real, not-genetically-modified, not-crammed with preservatives, chemical-free, and truly healthy food. It might taste differently from the food that we are used to, but it does not make it blunt, boring or inedible!
The staff is worth of being praised the most! Those people are true professionals, and they go above and beyond to make your stay truly memorable and pleasant. The servers in the buffet restaurant are superb. Yahima and Yudis (I am sorry if the spelling of the names is wrong), who work in the outside section of the restaurant and serve breakfast and lunch, are more than just nice and very polite staff. They made our stay really enjoyable. Apart from the impeccable service, they always asked us how our day was, whether we enjoyed the beach, etc. Yahima knew that I would want my red wine for dinner, and the kids would go with sprite and orange juice. She would get the drinks ready for us as soon as she saw us coming in! Those small talks and very cordial and friendly attention made us feel home away from home.
If you are travelling with kids, you may be absolutely sure the kids will not get bored. The resort offers tons and tons of activities and various forms of entertainment both for kids and adults. Dayani, who works at the daycare and hosts mini-discos and evening entertainment for little one, is really great with what she is doing! My 4-year-old son absolutely fell in love with her and always impatiently waited for the games and contests that were offered by Dayni and her colleagues from the daycare. My 13-year-old daughter was always busy playing volleyball on the beach and in the pool and soccer by the gym. All those activities were organized by the sports staff whose names I do not remember, but they are awesome and very energetic, friendly and engaging people. They never rest and full of ideas! The resort can be proud of having them on staff.
The night shows are totally awesome!!! The dancers are breathtaking! Their professionalism and the passion they perform with are stunning and incredible! I wish I had remembered all their names, but elegant Juliette, graceful Danaya, sexy Umberto, mysterious Leo and other dancers will make your nights truly unforgettable. Another thing that is completely out-of-this-world and totally terrific is aqua ballet! The resort offers this show on Sunday nights and, trust me, there are no words to describe the beauty, elegance, chic and classiness of the show. I never saw anything like this although I have seen a lot!
I would also like to say a few words about the management. To say that those people do a fantastic job is really not to say anything. This is one of the few resorts where the management really cares about the guests and do want to make sure the guests are safe and do enjoy their stay. Have you seen a lot of hotels on tripadvisor where somebody from the management comments reviews on a regular basis? I haven’t. So, if you have anything to say and have any concerns, let them know, and, I assure you, you will be heard.
Thanks a lot to each and everyone from the staff of Memories Caribe Beach Resort for making my vacation truly fantastic! Will I go there again? Absolutely!!!! Will I recommend it to my friends? Definitely YES!!!
- Official Description (provided by the hotel):
- Memories Caribe Beach Resort offers 328 rooms in different categories, including 280 rooms in deluxe category, 48 junior suites and 56 connecting rooms (deluxe category, 4 of them handicapped accessible). For your convenience, our facilities also have rooms for smokers and non-smokers. RESTAURANTS: International buffet "Las Arcadas" (air conditioned), Breakfast, lunch and dinner service; Italian restaurant "Arenas Blancas" (fan aired), Dinner service; Seafood restaurant "El Coral"Dinner service; International restaurant "El Coral" Dinner service. BARS: Lobby bar "Oceano Atlantico" (9:00 to 23:00 hrs)Selection of national and international drinks included Premium beverages offered at an additional cost; Snack bar "La Estrella" (24-hour service) Selection of national and international drinks included; Aqua bar "Los Delfines" (9:00 to 17:00 hrs) Selection of national and international drinks included; Beach bar "Uva Caleta" (9:00 to 17:00 hrs) Specialized in Cuban cocktails. ... more less
- Also Known As:
- Memories Caribe Beach Resort 4* Hotel Cayo Coco