We stayed at Sugar Hill Inn after reading good reviews on this website but we found our stay disappointing. On arrival, the first area guests see is the very clinical, unattended reception area which requires guests to 'call for assistance' to check in. Considering the size of the inn, we expected a warmer, more personable welcome, but it felt very much like 'end of season fatigue' or that we were playing second fiddle to conference guests (see below). The inn appears to have been recently extended and the new parts are modern and airy but bland. The older rooms are slightly dated in decor but clean and well equipped. The first room we stayed in was under the stairs to the dining room which was noisy until the early hours of the morning. We were moved without any trouble but were then under the owners' accomodation which was also noisy until late at night and then early morning. Sound insulation between floors and rooms seemed very poor. There was a conference being held locally and some diners and guests were very noisy at night. We ate in the dining room on one night, the food was good but again the room is sterile and the staff seemed detached. We were very glad of the internet access (in reception area) as we lost our cell phone coverage (Rogers users take note). Hospitality skills need honing considerably. We would not stay here again nor recommend it to friends.
- Official Description (provided by the hotel):
- We are located in the heart of Gros Morne National Parl. we are a 3-5 Min drive from the Bonne Bay waterfront, and only a short walk! Close to a couple spectacular hiking trails. ... more less
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- Also Known As:
- Sugar Hill Inn Norris Point, Newfoundland