We received a £100 voucher against B & B in a Greene King Hotel so booked The Kings Arms Hotel in Westerham. We arrived early so had lunch special. Waited 40 minutes although there were no orders in front of us ! When it did turn up my partners macaroni cheese was good but my ham egg & chips was 2 x 1/2 slices of rubber ham no taste and a portion of cheap frozen chips. On complaining we were granted a refund but had to argue with the hotel manager to achieve this.
Our bedroom for the night was a good size and clean, however under our window were 3 air conditioning units that worked and banged throughout the night so no sleep. We dreaded breakfast and our fears were well justified. On ordering a full English we were told a maximum of 5 minutes to arrive !
When it did arrive again not worth the wait as apart from the egg all the food on the plate was heated to luke warm in a microwave and un edible !
On paying our bill they were not interested in any complaints and The Manager hid around the corner doing a stock take ! Thanks for nothing Greene King>
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- Also Known As:
- King's Arms Hotel Westerham, Kent