This is by far the worst hotel I have ever stayed in. It has been taken over by new management and they don't seem to be any better than the last. The room stinks of smoke, was unclean , curtains hanging off the window, broken lamp shade and very very dated.
We asked for the heating to be turned on and it was never put on. The staff were rude and unhelpful. The following day I made a complaint and the manger offered me a refund, he has since refused to pay it.
He seems to think that it's the prious owners fault, this hotel should not be open to the public! Fact!
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- Also Known As:
- Mawney Hotel Romford, Essex