I visit Rochdale regularly for work and always stay elsewhere. I fancied a change so tried the Norton Grange. I was disappointed. From check in until check out the service was poor, staff take little interest in you. The room was dusty on arrival and was not cleaned the three days of my stay. After reading reviews regarding hair in the bath I was appalled to see this in my bath!!! I was disgusted ordered via room service was vile, hard vegetables and soggy pasta. I use Mercure a lot however this stay has made me very cautious.
- Official Description (provided by the hotel):
- Situated in it's own beautiful grounds, the Mercure Norton Grange Hotel and Spa caters for the needs of each individual. Leisure facilities and car parking are complimentary to all of our guests. Please check with the hotel for dining availability as our restaurant can be closed at weekends for private functions. Please also note that child pool times apply. ... more less
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- Also Known As:
- Mercure Norton Grange Hotel Rochdale
- Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester