We turned up to watch an act 4 people cisting £100 plus a carvery, starts at 7pm.
We were all stuck in a tiny bar area until they opened a door 40mins later so we can sut down. Oh look other people are sat at the table so why weren't we all told as I spent 40mins saying sorry as im just standing in everyones way.
Then we had no table! Back to the bar, can you help please? No says the barnan not my job. Go to reception. Thanks m8.
4 people standing now turns out we weren't printed out on the list.
We get to the table and we have to turn it round so we can all see the act.
We order a bottle if wine, its covered in butter?!?! The old bar nan seamed to be in a bit of a bad mood? Not good
We go for our carvery (most people were told they could go but not us!) Abd it was tiny amounts of food all served so we didn't eat too much and the mash was horrible like a pasty slop. No mint sauce left standing no one came to get help.
Oh yes I loved the fact that the young chef and a waitress didn't have an ounce of manners in them as they would barge past and firce themselves through the door! Why can't the say excuse me please????
We went up and I had a tiny chocolate cake, ok my partner went up and got a pudding and custard and a snall cake. THEN THE HEAD WAITER WITH 30 YEARS EXPERIANCE decided to make a show of my partner infron of the staff and other guests shouting you only supposed to have one! Why does she have two? She just walked away and was so wound up she didn't eat the desert.
Enough was enough, we finally made a complaint.
The lady was very nice and and apologised but it was just toi late. This was our Christmas meal out like we did last year but this sadly was our last here.
The act was good but came on much too late, 4hrs in the little chairs then he comes on, we were just tied, uncomfortable and wanted to go
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