We visited here the other week and overall enjoyed the experience.
We were looked after very well by the staff, the food concept was enjoyable (loved the iceberg lettuce with the steak) and the wine flowed.
Didn't realise that this was a chain restaurant until after our visit but I thought that the overall concept worked well.
Nice bar area with a generous selection of drinks, ales and lagers.
Friends had sirloin steak which seemed to be cooked well, my T bone was ok but not as good as expected and No, I didn't comment to the staff as it wasn't that bad so I cannot really complain.
Overall, we ate too much and enjoyed ourselves!