We were visiting London for the Paralympic games and chose Cranbrook hotel for its good value, free carpark and it being only a 15 minute train journey from the Olympic Park. We were quite surprised when we saw the hotel because it looks quite different to the pictures but it looked clean and in good order which is the main thing. We arrived 30 minutes before check in just on the off chance. Unfortunately our rooms were not ready yet but the people on reception were extremely helpful and offered to send someone straight over to clean the rooms, however, as we were planning on going straight to London centre we decided to check in when we returned later that night. The area in which the hotel resides is not the nicest in London but not the worst either. The train station was only a 10 minute walk and there were plenty of grocers which were open late. When we got back and checked in at about 11pm we were allocated rooms in completely separate buildings which we found slightly odd as we had booked our rooms more than 6 months earlier. My husband and I offered to go in the room in a different building. We had to go outside, walk up the side of the hotel and through a gate with barbed wire on it at the back which took us down an alley which had chalet style rooms along it. We felt a little concerned about this set up but that was probably heightened by how late it was at night. When we got to the room we were pleasantly surprised as it was light and modern with a big tv and a nice ensuite. We initially thought we picked the short straw but actually our room was nicer than the one in the main hotel. The rest of our party's rooms in the main part of the hotel were older and had an odd smell about them. There was, however, no hairdryer in the rooms (that we could find) but we didn't ask as it was so late at night and I didn't fancy walking outside to reception in my PJ's! We all slept ok - it wasn't the best nights sleep because the beds were not main properly and there was not a proper cover on the duvet but it wasn't a major issue. The next morning breakfast was good and there was a good selection with hot items which could be ordered and cold items you could help yourself to. The selection wasn't the most varied and some of the hot items were slightly unusual but there was enough to satisfy most people.
All in all I think this hotel is pretty good for its location and value for money. I would stop again but probably not for more than one night.
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- Also Known As:
- Cranbrook Hotel Ilford, Essex