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“London trip with the family”
Review of Park Hotel

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Park Hotel
Ranked #10 of 14 Hotels in Ilford
Reviewed October 21, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Uwe B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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140 - 146 of 330 reviews

Reviewed October 20, 2012

Excellent staff. We chose a room with private bathroom and everything was very clean. I think the room had just been repaired. The bedroom was cleaned daily.Breakfast was perfect and abundant relative to price

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Nazzareno G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

Dear Nazzareno G,

First of all I would like to thank you for completing the Guest Survey regarding your stay at our property.

It is really nice to read your pleasant comments!

It is good to hear that you did enjoy your stay and your were happy with the services provided. The hotel team is trying their best to make each guest’ experience enjoyable.

We would be very glad to see you again in our hotel!

Sincerely,

Mirela Darabanu, Manager, Park Hotel Ilford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Natasha S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 10, 2012

good location but far from center of london.
we have had problem with the water(only warm) and the antismoking system banged all the time
very modest..

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank CHR M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

Dear Benygee,

Dear Sir/Madame,

Thank you for completing our Guest Survey regarding your stay at our property.

I have noted your concern on the water problem. The issue has been fixed by the maintenance team.
Please accept our apologies for the antismoking system but I am sure you appreciate that Park Hotel respects and works under all the legal fire regulation, for our guests’ safety.

Hope to see you again in our hotel, so we can change the negative impression into a more positive one.

Sincerely,

Mirela Darabanu, Manager, Park Hotel Ilford.

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Reviewed October 9, 2012

This hotel was not what we expected, it was not clean and the painting was coming off. We paid for a room with our own bathroom but did not get one for the first night because it was fully booked. We told them and the following nights we did get a room with our own bathroom.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com
Thank Maria v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

Dear Maria V,


Thank you very much for taking time and reviewing our hotel on Trip Advisor.

Your booking came as a shared bathroom, but good that you told us on time your concerns and we changed your room, as this is what we do. The reception is open 24 hours and all our staff in Park Hotel is here to satisfied any of our guests’ requests.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We are looking forward to welcoming you again.

Sincerely,

Mirela Darabanu, Manager, Park Hotel.

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Reviewed October 8, 2012

I stayed in 4 different rooms during my stay. Poor quality rooms, with haphazard furniture. Beware of wardrobe tipping over. Plug stuck in sink. Room smelled of tobacco / damp. Electrical extension cable sellotaped and dangling on wall. Window too high to open, except by balancing precariously on the bed. Not safe to open anyway as on a busy main road, and no safety catch on window. TV too high to see the switches - nothing to stand on (no chair / stool in room). Shower almost to small to fit in, as was the bathroom. Extremeley noisy all night, with doors slamming closed (no other way of closing the doors, due to latch mechanism). Walls paper thin - could hear voices in nearby rooms. Many rooms situated outside the hotel itself, in terraced houses located 2 or 3 front doors away. Breakfast awful - a tasteless, greasy mess. The rooms may be cheap at £35-£55 per night per single, but I'd rather have paid double and had a decent room and a decent night's sleep. The reception staff were pleasant and amenable. Overall, a terrible stay all round.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Easytobook.com
1  Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

Dear Sir/Madame,

Thank you for taking time and reviewing our hotel on Trip Advisor and we would like to apologies for any inconvenience caused.


Our rooms are cleaned every day by professional room attendants and inspected by a head housekeeper prior check-in and also during a stay over daily.

Taking the opportunity I would like to let you know that refurbishment works had taken place in our hotel.
We are looking forward welcoming you back in Park Hotel and I assure you, will not have to face any of these problems again and I will personally make sure that we will make your stay memorable.

Beast regards,

Mirela Darabanu, Manager, Park Hotel

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Reviewed September 29, 2012

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
2  Thank Colin T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Manager at Park Hotel, responded to this reviewResponded December 18, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Park Hotel

Address: 327 Cranbrook Road, Ilford IG1 4UE, England
Location: United Kingdom > England > Greater London > Ilford
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #10 of 14 Hotels in Ilford
Price Range: $39 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Hotel 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Park Hotel is located opposite Valentine's Park, which is beautiful and well cared for, covering over 136acres. There are amenities for tennis, mini-golf, swimming and boating. The park is well known for its old English garden, the Rosary Terrace and its lakes. The hotel is ideally placed for all public transport - a few minutes' walk from Central London Line Underground, Gants Hill, and British Rail, Ilford stations (twenty minutes to Central London). It is, therefore, an ideal situation for visiting London to see the sights. Eight bus routes pass the door to Barking, Dagenham, Chigwell and further afield. Park Hotel has been established for over twenty-five years and is run as a family business by the resident proprietors. Free car parking is available in the hotel grounds. Please Note: One part of Park hotel will be having light renovation works carried out between 1st July to end of September 2016. Sorry for the inconvenience ... more   less 
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Also Known As:
Park Hotel Ilford, Essex

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