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“No Sleep Whatsoever because of Fire Alarm!!!”

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Premier Inn London Ilford Hotel
Ranked #1 of 14 Hotels in Ilford
Reviewed July 30, 2010

On the 15th Feburary 2008 me and my parents went for a weekend trip to London. A lovely day in London, it had to be said, but the Fire Alarm went off in the middle of the night because of some boys upstairs kicking the toilet out. We had a phone call at about 2:30 in the morning and then found out. We went to reception to find out the fire brigade had been and gone, saying that the building was unsafe to be in. Yet the manager kept everyone in reception.

At 6, we were still in the reception. We had our breakfast and left.

Overall, a rubbish hotel. I understand it wasn't their fault but their reaction... gastly. The one high point was that if we go again we get a free night! And we are going... soon.

  • Stayed: February 2009, traveled with family
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Thank samsamsamsam_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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370 - 376 of 391 reviews

Reviewed May 30, 2010

comfy bed and good food in adjoining Beefeater especially if you dine before 6.30pm but oh dear what a poor show outside with the very bedraggled plant pots. They need a serious bit of TLC poor things and let the Inn down as that's your first view as you leave your car .

  • Stayed: May 2010, traveled on business
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Thank penpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn London Ilford Hotel, responded to this reviewResponded July 2, 2010

Thank you for your review. We are pleased that your stay with us was a good one and our hotel and comfortable rooms met your expectations. Thanks for you comments regarding the plants outside the restaurant, you feedback has been passed to the Management Team at our hotel to follow up. We look forward to welcoming you back to Premier Inn in the future.

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Reviewed December 4, 2009

All in all an okay place to stay - however the staff were chaotic not computer literate. On returning home and checking my bank statement found I had been charged for a room I had never booked - 3 weeks and many letters and phone calls later I have been promised a refund. I won't be staying at a Premier Inn again - will try Travel Lodge next time. And the phone in my room never worked despite repeatedly asking the manager to have it looked at!

Stayed: November 2009, traveled on business
Thank welingtonboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn London Ilford Hotel, responded to this reviewResponded December 8, 2009

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise that the service received in our hotel did not meet your expectations. Your comments have been noted and will be duly investigated by both Head Office and the Management Team of our Ilford hotel. Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be acted upon. Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

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Reviewed August 10, 2009

stayed at the inn day before chelsea payed man utd spent day out in london, got back to inn around 7 45 decided to have a drink in the red house pub which joins the inn around 9 pm manager came and said kids are not aloud in bar after 9 which i accepted so being it was a lovely evening decided to sit in beer garden 15 minutes later i was told by the same manager that i was not aloud to even sit outside in the garden with my kids ,and if anybody knows why this was could they please reply to this

  • Stayed: August 2009, traveled with family
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Thank foxy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2008

As always with a Premier Inn, you should get what you pay for, a comfortable bed, clean room and a good value price. Which is what you get at the Ilford Premier Inn.

The things you can also get with a Premier Inn is an inconvenient location, noisy or not well maintained. None of these apply here.

The location is just off the M11 / North Circular intersection, so, very easy to get to by car from the M25 or round the North CIrcular in either direction. The Hotel is also next door to the Central Line Tube station of Redbridge, so really easy to get to Central London.

Breakfast is typical Premier Inn, so, no complaints and no 5 stars.

All in all, a great place to stay if driving into London and also want access to a good convenient tube line.

  • Stayed: September 2008, traveled as a couple
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1  Thank Moscow_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2006

This is not advertised as being good for London, but with Redbridge tube station (on the Central lin) literally across the road, it was amazingly convenient.

When you add in free parking to the bargain, you have an ideal capital location.

I'd never stop anywhere else now I know of here.

  • Stayed: April 2006
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8  Thank Radioheadkiduk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2017
Google Translation

  • Stayed: December 2016, traveled with family
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Review collected in partnership with premierinn.com
Thank nawels2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Ilford Hotel

Address: Redbridge Lane East, Ilford IG4 5BG, England
Location: United Kingdom > England > Greater London > Ilford
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Ilford
Price Range: $79 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Ilford Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Just 45 minutes down the Central line from Oxford Circus, and 30 minutes' drive from Stansted Airport ... more   less 
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Also Known As:
Premier Inn Ilford Hotel Ilford
Premier Inn London Ilford Hotel Essex

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