Stayed in a quad room. This was the worst room we have ever had the displeasure of staying in. Filthy dirty, poor quality everything. No bins so nowhere for sanitary items. Cups for 3 people although there were 4 were all chipped and cracked. Everything about it was horrible. TV didn't work as there was no aerial. Man that came to put one in never said a word the whole time he was in the room (and he did speak English) Didn't want to eat there and when we complained about the room the man at reception laughed!! The people ahead of us at reception were also asking for a refund. Reviews on their website must be falsified.
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- Also Known As:
- Banks Hotel Ilford, Essex