My wife ordered an ice cream with cone. Having had two licks of the cone the cone broke. My wife asked for replacement cone which we would have gladly paid for but the miserly owner thought we were asking for a cone free and therefore told her ' we can't do much about it and you shouldn't have squeezed it so hard' . He did not want to replace a 20p cone although we were not asking for it free.
We have been regular customers there and that did not count to this owner who does not care as it seems he has too many customers. My wife was relaying to us what happened and we were discussing amongst ourselves how STINGY he was . If you are UNFORTUNATE to be served by this bitter old man you will get the Smallest scoops of ice cream not to mention the wicked stares.
He was not pleased to give out the 20p cone and therefore stood there staring at us . He called his whole team of staff and was relaying to them how he had to give out a 20p cone. My brother asked him if he was ok and the old man was bitter about having to give out a cone. He started Fighting with us and his arrogant son came over and started screaming at us and accused us of screaming . We left there but he called the Police. The police came and questioned us at which point they said that the owner accused us of smoking inside. My brother who is a smoker was with my 2 year old and would never light up inside even his own home leave alone at an ice cream parlour. The Police rolled there eyes when they heard about the 20p cone. They must have more important crimes to attend to. They told us to go. We discussed how bitter and twisted the old man and his son were for trying to get us done for smoking inside.
SUMMARY- this is a money making place where customer does not come first and is treated like a criminal. If your ice cream cone breaks don't complain just put up and shut up. If you complain best to keep the cigarettes away as they will use anything to get you . Beware .
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