Breathtaking entrance and check in, which turned out to be a teaser. We were relegated to a depressed looking building in the back of the property that could only be compared to a Travelodge, or a college dormitory that had been built 40 years ago. The sign said it had been built in 1982 but the decor and the air smelled as though it was from the sixties. The decor was sad, the furniture made of particle board that had been kicked so many times you could tell from across the room what it was made of. It was worse being in a room like that in the middle of such splendor than if the entire hotel had been dingy and worn down. It was like someone pulled the rug out, so to speak...
Over a 24 hour period there were bags of dirty linens in the hallway that were moved to a fro, but never actually removed. Our room was on the first level and looked out onto a parking lot with dumpsters and broken garden furniture. About 20% of the bulbs had blown and the entire place could have used a fresh coat of paint. When we asked about switching rooms (because the two men in the group had been given a double bed contrary to our request) we were told that the place was full even though it was a Sunday night, we never saw another soul in the building and the parking lot was virtually empty.
There was one young black man in braids that seemed to be doing all of the work. When we first checked in the receptionist couldn't reach housekeeping or anyone else so she asked him to help us out. Every time we were out after that, he was carrying furniture or bell-hopping. We never really saw any other staff, save 4 behind the reception desk. My husband remarked that someday that young man will be running the place; if it lasts that long...
I was embarrassed because I had chosen this hotel for a group of friends for the Wembly game... they provided the tickets, and we "treated" them to a hotel. I couldn't stop apologizing.
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- Also Known As:
- Grims Dyke London
- Dyke Grims Hotel
- Hotel Grims Dyke
- BEST WESTERN PLUS Grim's Dyke Hotel Harrow, Greater London