Not quite what we were expecting...you walk through a garden center and there's an aviary in the back with birds of prey...who look as though to say what the bleep and I doing tied up in here! Specially the bateleur eagle from Africa who should be on the savannah and not in Hagley! Owner was a bit rude. We were visiting from the US and turned up without knowing you could book time with the birds. Asked him if they could fit my 12 yr old son in with another group and was told they were fully booked for the next few weeks, he then announced that he had to go as the phone was ringing (which it obviously wasn't) and just walked off and left us. Some lessons in customer service would not go amiss. The birds did look clean and well cared for. It's just small and not my idea of a falconry centre .
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