It's a case of how a matter of inches can make a difference of miles (see my previous review on Premier Inn Doncaster Lakeside)..
Folloing the Premier Inn formula should mean you get, like McDonalds, a consistent product across different locations. Not so, in this case.
Probably the best thing about this place is the park next door, and even that can be full of hoodlums at times.
The staff tried hard- well, some of them did, some of the time. A lackadaisical staff attitude, poor wifi in-room, no non-slip in the bathtub (so our two-year-old immediately slipped over- no damage done, thankfully) so i had to chase a bathtub mat, had to chase toilet paper and a main room light which didn't (see my Doncaster Premier inn review)- it took 20 minutes to warm up to a useless faint glow.
Now, that wasn't the end of it. I reported it to the front desk, who said they'd write it up in the log and maintenance would see to it the next day. Upon checking on the evening of the next day, I found the light had neither been attended to nor the log written up about it (verified).
Again, windows don't open, no A/C, no fridge, the bathroom extraction fan didn't (at least the bathroom light did), the shower head was unadjustable and in a poor position/angle especially for my young daughter.
'Good' enough to justify moving to another place (Gravesend Best Western Manor).
- Official Description (provided by the hotel):
- A family friendly hotel, located next to a peaceful park just outside of Gravesend town centre. Our hotel has several different types of room including 3 disabled rooms, one of which includes a wet room. We also have access to a meeting room; please contact hotel for information. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn and TripOnline SA so you can book your Premier Inn Gravesend Central Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Gravesend Central Hotel Kent