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“Very friendly staff”

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Premier Inn Gravesend Central Hotel
Ranked #1 of 5 Hotels in Gravesend
Certificate of Excellence
Reviewed May 30, 2013

Had 2 nights lovely stay here. Staff very friendly in the hotel & especially breakfast.
Rooms clean & nice etc.
Only 2 down points- firstly the wifi (like all other premier inns) is very poor
Secondly I left an item behind & the women on the phone was not very helpful & said to just come & collect it!! (Surely if I had to stay 2 nights she would realise don't live close & can't collect the item easily!!)

  • Stayed: May 2013, traveled with friends
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Thank Pds1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 - 295 of 362 reviews

Reviewed May 29, 2013

Basically hotel is ok, but nothing very near. Only one restaurant.
Internet acces is poor. Prepayed connection can stop any time. Still 30 free connection works.
Trouble is not in hard wired (wifi). Trouble is is somewhere else.
During my 2 weeks visit, prepayed internet acces did not work ??
Some poor thing...comparing that 30 min free acces was ok.

  • Stayed: May 2013, traveled on business
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Thank se l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Gravesend Central Hotel, responded to this reviewResponded May 31, 2013

Thank you for taking the time to review our hotel. At Premier Inn it remains our main objective to deliver a high standard of service and we do apologise that on this occasion we failed to achieve this due to our Wifi. Please be assured we will follow this matter up with our service provider. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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Reviewed May 29, 2013

We stayed May bank holiday weekend for two nights. Room was spacious and clean. Nice sheets and towels and plenty of tea, coffee etc. Bathroom was fine but shower a little weak. Nice and clean everywhere. The staff were brilliant, friendly and helpful. Good choices for breakfast in a nice restaurant. We didn't eat dinner but looked like a good choice from a typical Beefeater. Also pleasant outside area. Nice big car park so plenty of space for parking. Well placed for the town with a nice park right next door so good if you are staying with children. It is also a free breakfast for children. We would recommend to friends and would stay again. Thank you to all the staff who were excellent.

  • Stayed: May 2013, traveled as a couple
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Thank Colyton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

I have stayed here on many occasions and found the hotel to be very clean indeed. Great Customer service, I stayed there on a weekend and there was a stag party that was staying and when they came in they were really loud, I went to reception and told them about the noise and they went and sorted the noise out. Prices have really gone up since the new high speed link to London and Ebbsfleet International, I presume as there are not many hotels around there you can expect them to do this. As for the noise problem at reception they asked whether I had a good nights stay and I told them that I was woken up by the stag party and they immediately refunded me my money. The advert is as good as it says it is, Guaranteed a good nights sleep. If the prices were not so high I would keep going back, at the weekend for a hotel with no food facilities except when the pub is open you thought the price would reflect this. Good clean hotel with excellent customer service skills.

Room Tip: Choose one of the upstairs rooms as you can hear people walking about upstairs. I have to have a do...
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  • Stayed: September 2012, traveled as a couple
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Thank liddieladicote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

If Gravesend is where you need to stay this is the ideal spot. Clean, comfortable and to usual Premier Inn standards. Had 3 rooms for grown up family. All had a good stay. Price increased from when first viewed until actual booking, but still good value. Happy to stay there again.

  • Stayed: April 2013, traveled as a couple
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Thank GitteBM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

Needed a hotel to attend a family party, staff were excellent, friendly, couldn't do enough for us. Room clean and exactly what we expected, nice big, clean bed, clean bathroom, plenty of room for all three of us. Would stay again.

  • Stayed: March 2013, traveled with family
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Thank Well-travelled-JP65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013 via mobile

Booked this place for some guest for a week paid around £65-£70 a night for two rooms nothing like what you see in the advertisement I'm surprised that Lenny guy has put his name to it maybe he did it cos he's a comedian there is nothing good to say about this place apart from its overpriced no value just rows and rows of basic rooms .I say look around the area there is plenty available for less then what they charge but book early as this his how this place work they wait for the last minute for a desperate punter to walk in font even think about the £29 a room they keep advertising budget for two or even three times that figure
You have been warned

  • Stayed: August 2012
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Thank karl1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Gravesend Central Hotel

Address: Wrotham Road, Gravesend DA11 7LF, England
Location: United Kingdom > England > Kent > Gravesend
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Gravesend
Price Range: $62 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Gravesend Central Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
A family friendly hotel, located next to a peaceful park just outside of Gravesend town centre. Our hotel has several different types of room including 3 disabled rooms, one of which includes a wet room. We also have access to a meeting room; please contact hotel for information. ... more   less 
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Also Known As:
Premier Inn Gravesend Central Hotel Kent

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