We where told the Hotel had been refurbished and under new management so we decided to give it a try after hearing some really negative reports about the previous owners.
We really wish we hadnt gone! We initially asked for a spacious room non smoking (because apparently and you can smell it) they have smokng rooms.We knewn it may be noisy as it is on a four way junction but there are rooms at the back which we asked for although there isnt a really quiet room.We where given a tiny attic room facing the main road!! with no ventilation as the open window made you feel you where sleeping in the road.The next morning we complained and the manager who seemed a nice chap moved us to a bigger and suposedly quieter room.It would have bee better except the guests that rolled in that night where SCARY!! AND NOISY.Its one of those places where once you are in your room which does not have adequate locks on the doors you would be wary to leave!The receptionists! one is nice the other couldnt care less and you cant understand her anyway.
The refurbishment is very nice but what good is cosmetic if the things that matter like .pillows .comfort ,cleanliness and working showers arent there!!
There is no breakfast and it is very expensive forroom only.The pillows if you can call them that where dreadful,the shower was broken and boiling hot and the bed was lumpy.We couldnt wait to leave .
DONT GO THERE !!!
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- Also Known As:
- Holtwhites Hotel Enfield