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“Modern retreat in the Netherlands”

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Hilton Garden Inn Leiden
Ranked #1 of 3 Hotels in Oegstgeest
Certificate of Excellence
Reviewed January 7, 2014

Funky location in a commerce park. adjacent to a health museum. Modern, quiet. Due to the location, we took advantage of the Modified American Plan which included lunch and dinner each day. Food was fabulous. Comprehensive breakfast to satisfy most every culture.

Staff could not be nicer or more cooperative. Laundry facilities available within hotel.

Easy access from Schipol Airport by train. About half way between Amsterdam and the Hague. The World-reknown auto museum, The Louman Museum is nearby in Dem Hag.

We would highly recommend this property. We will return in future!

  • Stayed: September 2013, traveled with friends
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Thank WoodyR-R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 15, 2014

Dear WoodyR-R,

Thank you for taking the time to share your experiences on Trip Advisor. It was a pleasure to read your comment and I will share this with the entire team.

I am glad to read that you enjoyed our restaurant as well, both the breakfast and the dinner. These are nice compliments towards our chef and the kitchen brigade and a great motivation to continue on the same level.

We are looking forward to welcome you back in our hotel.

Yours sincerely,
Ciska Goeijenbier

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395 - 401 of 1,007 reviews

Reviewed January 7, 2014

This is a great hotel. Free parking, free fast-Wifi, cheap rates, good sleeping, good bathroom, awesome (included) breakfast also there work a lot of very friendly people and the public transport is nearbye. Great city's like Leiden, Amsterdam and The Hague also and the beach!

  • Stayed: December 2013, traveled as a couple
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1  Thank Jasperw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 15, 2014

Dear JasperW,

Thank you for your great review on Tripadvisor!

We are looking forward to welcome you back in our hotel on a future trip to the Leiden area.

Yours sincerely,
Ciska Goeijenbier

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Reviewed January 5, 2014

Modern hotel adapted to the needs of today's traveller. Conveniently located next to the Leiden Corpus museum and only 5' by taxi/car to the Central Railway station. Rooms are of high standards. Breakfast formula guarantees enough of diverse food to take you to mid-afternoon.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Johannes P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 6, 2014

Dear Johannes P,

Thank you for sharing your experiences with fellow travellers. Indeed, the Hilton Garden Inn concept is entirely adapted to the needs of today’s traveller, free unlimited Wi-Fi in all areas, Free Fitness, Free parking and a mini fridge in each room; great in combination with our 24/7, Pavilion Pantry® convenience mart that offers an array of snacks, beverages and anything else you might have forgotten to pack.
Thank you again and we all hope to welcome you back again one day at the HGI Leiden.

Yours Sincerely,
Sjoerd Sybesma

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Reviewed January 2, 2014

You rarely stay in a hotel where you can't really find anything wrong. The service was perfect. We arrived early on a flight from South Africa and quickly got rooms as they were released. The rooms were as neat and well furnished as can be. The hotel is less than 5 minutes walk from a bus stop and not far (though complicated) to get from the highway. Leiden is so centrally situated that our stay at this hotel make it easy for us to visit Amsterdam, Rotterdam, Den Haag, Utrecht, Gouda, Delft and we even drove to Friesland one afternoon. The hotel is 15 minutes drive from the sea and also close to Keukenhof which we also visited. A perfect stay and we will certainly visit again!

  • Stayed: April 2013, traveled as a couple
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1  Thank JacoKleynhans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 6, 2014

Dear JacoKleynhans,

What an excellent review, it was a true pleasure to read. I share all comments that we receive with all members of staff, however, I will personally thank the team for doing such an outstanding job during your stay with us.
We all look forward to welcome you back again to Hilton Garden Inn Leiden on your next visit to Leiden.

Yours Sincerely,
Sjoerd Sybesma

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Reviewed January 2, 2014

Stayed over the new years' eve at the Leiden Hilton Garden and must say I was quite impressed with the service starting from the welcome at reception to the resolution of a slight problem with a room service delivery. The waitress seriously apologised, and even the catering manager called to apologise and they rectified the problem with something extra!

The location was next to the A4 highway but not too close as to be noisy. AND it's next door to the Corpus (interactive exhibition of the human body) The hotel was roomy. Both the reception lobby and the Rooms themselves. We booked 2 rooms. It is a new hotel barely more than a year old and simple but classy interiors. Well done. I could have spent a few more days. The feedback was great, nice beds, space from my wife and 2 older teenagers. That must mean something. I wish there was a bathtub though, but the spacious shower cabin and shower was just fine

The food: Nice, spacious restaurant for breakfast and dinner if wanted. The breakfast was a mix of British and continental breakfasts with helpful people. I loved the large waffles (recommended).
Will be back..

  • Stayed: December 2013, traveled with family
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1  Thank Martin123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 6, 2014

Dear Martin 123456,

What a great review, thank you so much. I am glad to read that the resolution of a slight problem was dealt with immediately and to your full satisfaction.
I surely will pass on your compliments to our Executive Chef about our breakfast buffet. With our life cooking, we aim to make our breakfast a great and special experience as well.
Thank you again and we all look forward to your next stay with us.

Yours Sincerely,
Sjoerd Sybesma

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Reviewed January 2, 2014

We had a great time at the Hilton Garden . The staff were friendly and helpful. The hotel was clean and spotless. We enjoyed our stay. We was not that far from the city of Leiden and there was local transport near by. There also was a Mc Donald's about a 10 min walk away for our little one. We hired a car so it was great and was able to park free on site. We really enjoyed our stay.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank tonkadan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 6, 2014

Dear Tonkadan22,

Thank you so much for sharing your experiences in our hotel with fellow travellers. I am very pleased to read you enjoyed your stay with us.
We look forward to welcome you back again on your next visit to the Leiden area.

Yours Sincerely,
Sjoerd Sybesma

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Reviewed December 24, 2013

Excellent experience. The hotel is new and provides everything you need for a business trip. All staff members are very friendly and helpful. The rooms are clean and in very good shape. The hotel is located right next to the highway, which, coming by car, is very convenient. Just a great experience.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this reviewResponded January 6, 2014

Dear Thomas B,

Thank you so much for your review. We aim to provide today’s traveller with all they need in order for them to have a hassle free and comfortable stay with us. I am very pleased to read that we have succeeded doing so during your stay with us. We all look forward to welcome you back again to The Hilton Garden Inn Leiden on your next business trip to the Leiden area.

Yours Sincerely,
Sjoerd Sybesma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Leiden

Address: Willem Einthovenstraat 3 | Leiden, 2342 BH Oegstgeest, Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden > Oegstgeest
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Oegstgeest
Price Range: $82 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Leiden 4*
Number of rooms: 173
Official Description (provided by the hotel):
Hilton Garden Inn Leiden is an award-winning, modern hotel in Leiden, which is home to one of Europe's oldest universities. Our hotel, located in the picturesque birthplace of Rembrandt, is just ten minutes from Leiden town centre and close to Katwijk and Noordwijk beaches. Relax in a spacious guest room with signature Hilton Garden Inn amenities, including adjustable beds and complimentary WiFi. This Leiden hotel features a ground floor bar and restaurant which is open daily for breakfast, lunch and dinner. Pick up snacks and drinks from the 24-hour Pavilion Pantry(R). Hilton Garden Inn Leiden, located on Leiden's Bio Science Park, offers naturally lit, flexible meeting and event space. The hotel has a private dining suite and five modern meeting rooms for up to 112 persons. Each room has complimentary WiFi access. Free parking and A/V equipment are included as standard. The adjacent CORPUS Congress Centre and Bio Science Park form the unique components for successfully organising large meetings, product presentations or multi-day congresses. ... more   less 
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