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“Hotel is far better than I expected”

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Hotel SnowWorld Landgraaf
Ranked #2 of 3 Hotels in Landgraaf
Heiloo, The Netherlands
Level 6 Contributor
207 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Hotel is far better than I expected”
Reviewed May 23, 2014

Hotel is far better than I expected. The ' Swiss' style works, it creates a good atmosphere. Although also serving as the largest indoor ski resort in Europe, we just used the hotel facilities, which are good. There are a couple of restaurants and bars, plenty of guests, the food is good, personnel very service minded. Rooms are spacious, bathrooms above average. Breakfast is good. We had a nice time here and would recommend it to skiers and no skiers as well

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hendrik70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnowWorld_Landgraaf, Front Office Manager at Hotel SnowWorld Landgraaf, responded to this review, October 6, 2014
Dear Sir,

We appreciate your review dearly and are happy to hear that you enjoyed your stay at SnowWorld.

Perhaps we can persuade you with a nice offer to visit our ski slopes as well during your next stay. And do not worry if you are a beginner, SnowWorld is a great place to start you winter adventure and our instructors are happy to guide you!

With kind regards,

Whitney Peters
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
Amsterdam, The Netherlands
Level 6 Contributor
222 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed February 24, 2014 via mobile

It's great to have this hotel for the indoor skiing. We felt like we were on a mini skiing break staying here. The ambiance is great. The room was fine, comfortable (but small) beds, nicely equipped, no complaints. Check-in was sloppy though - receptionist was a bit cold and unfriendly, plus she didn't give us all the arrival information at check-in. For example, she didn't ask if we needed a key for the safe, so we had to go back down and ask for this. She was generally just unhelpful. However, we still enjoyed the location, the skiing, and the general ambiance. Plus, the check-out lady was very pleasant and professional.

Stayed February 2014
Helpful?
4 Thank Joel019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnowWorld_Landgraaf, Front Office Supervisor at Hotel SnowWorld Landgraaf, responded to this review, March 10, 2014
Dear Sir,

Thank you for your review.

We are happy to hear that you enjoyed your mini break and skiing at SnowWorld and we appreciate your comments about our hotel rooms, location and general ambiance.
We will take your feedback about our check-in into account, as a team we do our best to make your stay with us unforgettable.

We hope to welcome you again at Hotel**** SnowWorld.

Kind regards,

Whitney Peters
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 31, 2013

I only found out about this place a few weeks ago and went over half term. I took 2 teenaged who I am taking skiing for the first time at Christmas. We have been on the dry ski slopes in the uk and decided to try real snow. This place was great for this, one had a 2 hour boarding lesson and really got the hang of it, the other and I kept to skiing and again got on really well. The slopes are very long and the snow was good. Now we are ready for the holiday.
As for the hotel, it is located about 3 hours from Calais and meets all the requirements food selection good and the room comfortable, although after the skiing I think the boys would have slept on bed of nails! Great time for all , thanks snow world

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ianpea111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnowWorld_Landgraaf, Front Office at Hotel SnowWorld Landgraaf, responded to this review, November 4, 2013
Dear Sir,

Many thanks for your review about our hotel and facilities.

We are happy to hear that you enjoyed skiing and snowboarding at SnowWorld. Our team puts a lot of time and effort into maintaining the quality of our slopes, comments like yours make it all worthwhile.

We also highly appreciate that you liked our hotel rooms and food selections. Even though your boys would have slept on a bed of nails we are glad to offer you a more comfortable option.

We hope that you are well prepared for your Christmas trip and to welcome you again in at SnowWorld.

Kind regards,

Whitney Peters
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Level 6 Contributor
203 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed October 2, 2013

I booked this hotel for our travelling group on last minute.
When arriving to hotel we felt like stepping in to Star Trek Holodeck.
We were expecting another normal, boring hotel on the way, but boy were we surprised!!!
When arriving to hotel, first we saw was 500m long downhill skiing centre, full of snow. And
we arrived in september.

When walking into reception, you feel like entering Tirol skiing centre at Alps.

Rooms were modern and clean.
Negative experience was the constant Tiroli music everywhere that started melt our brains...
Staff at reception was extremely slow. Staff at bar and breakfast felt angry and annoyed.

Generally, would probably stay again if driving by. Maybe taking skis with this time?

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abeton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnowWorld_Landgraaf, Front Office at Hotel SnowWorld Landgraaf, responded to this review, October 24, 2013
Dear Sir,

Thank you for the review.

We are happy to hear that you experienced SnowWorld as not just a normal hotel. We also highly appreciate that you liked our rooms and that we could surprise you with everything SnowWorld has to offer.

Our staff is always working hard to make sure every guest has a pleasant stay at SnowWorld, therefore we are sorry to hear that you did not enjoy our music and service. We will take your comments into account and hope to welcome you again at SnowWorld!


Kind regards,

Whitney Peters
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 18, 2013 via mobile

We had a party in Landgraaf and stayed in this hotel for 1 night. We paid €100,- which did not include breakfast and we even had to pay extra for parking. Since the location, service and room are nothing special I have to label this hotel as overpriced.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ErikPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 5 Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed August 12, 2013

Slope is excellent for all abilities, regardless of other reviews on here of it being 'too steep', its no steeper than any UK dome. park is well maintained with a mix of ride on and side hit features. The fact that your 8hr pass 'stops' if you go for food/drinksFood and drink are excellent (try the Heineken ice) with lots of choice. Staff are friendly and helpful. Hotel is plush and much better than expected, air con is a little weak though, it was 40 degrees when we visited! No safety features on windows so be warned with young kids. Toilet and shower dont leave alot to the imagination if your sharing with a colleague/friend!! But rooms are modern and contemporary and comfy!! Didnt use the high wire adventure but used the land roller coaster, watch the end if your close to another coaster, i still have the whiplash!! The multi use deal looked really good value for both the high wire and coaster. Also look out for other deals available like the 8hr pass and BBQ, very good value.
All in all if you like winter sports and nice hotels its well worth the trip!!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zxcvbnm123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level 6 Contributor
142 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 26, 2013 via mobile

I travel to the region often for work. When the usual hotels were fully booked I took a chance. It was a good choice. The room was nice, the air con worked really well in extreme heat and the bed (2 singles pushed together) was actually comfortable.

The uniqueness of having a ski hill was an opportunity I did not have time for this trip.

The breakfast was normal European style buffet and met expectations. The scrambled eggs and pancakes were nice. And there was a good selection of fruits by the cash on the way out.

My only issue was on the third day of my four day stay I was left with barely anything remaining on the toilet paper roll. I cannot understand why a housekeeper would choose to leave a paying guest with basically no TP in the room. When I called the concierge he promptly brought me two rolls, but it shouldn't come to this.

Furthermore, my check out experience was interesting. When I arrived on the first day I prepaid the room charges, parking and hotel tax (local). Parking is 5 euro and the hotel tax was 2.5 euro p night. I ate two breakfasts (15 EUR each and ordered one room service 19 EUR). But my bill at checkout was presented to me as being almost 100 percent more than it should have been. This was quickly resolved by a very understanding front desk lady.

Overall a unique place to stay and perhaps one worthy of a visit with a family and skis.

Stayed July 2013
Helpful?
Thank Chris71Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel SnowWorld Landgraaf

Property: Hotel SnowWorld Landgraaf
Address: Witte Wereld 1, 6372 VG Landgraaf, The Netherlands
Location: The Netherlands > Limburg Province > Landgraaf
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Landgraaf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel SnowWorld Landgraaf 4*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel **** SnowWorld is located on the border of nature park Strijthagen in the area of City Park Gravenrode. The hotel is located between Heerlen and Kerkrade and approximately 15 kilometers away from Maastricht and Aachen.In a 100 kilometer radius there are four airports located: Cologne-Bonn Airport, Maastricht-Aachen Airport, Eindhoven Airport and Liège Airport. The hotel has large parking facilities.Hotel SnowWorld is located near picturesque villages like Wittem, Eys and Gulpen. You can also visit Maastricht, Valkenburg or historical Aachen, just across the German border. With Gaia Park Kerkrade Zoo, the authentic steam train and Woonboulevard Heerlen just 5 minutes away, there are more than enough attractions for you as our visitor.Hotel SnowWorld Landgraaf is more than just a hotel. Next to the comfortable rooms and facilities the hotel has extensive possibilities for business guests. Whether you have a product presentation, meeting or incentive with your colleagues, Hotel SnowWorld has a wide range of possibilities. ... more   less 
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