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“Great Service, Very Friendly” 4 of 5 bubbles
Review of Pension Heino

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Pension Heino
Ranked #1 of 15 Saas-Grund B&B and Inns
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Service, Very Friendly”
4 of 5 bubbles Reviewed March 13, 2011

The previous reviewer was unlucky to have picked a rare day when the hotelier was away. Her language skills are extremely impressive, not only is her English better than many native speakers I know, I heard her converse fluently in Dutch, German & French.
The Heino is two chalets side by side. The rooms are basic, but exactly what one needs on a skiing trip, comfortable bed, lots of hot water, quiet location and good food (buffet breakfast & fixed menu evening meal served at 6.30).
I have a very restricted diet, due to allergies & intolerances (vegetarian, no milk or wheat), which in my experience few ski resorts cope with very well. What a difference at the Heino they more than just coped, the kitchen seemed to revel in the challenge. Every night I was presented with a different and very tasty meal.
The hotel is 5min walk from the ski bus stop, which is a 5min ride from the terminal in Saas Fee; Intersport rental is just along the road, local shops and an extremely nice coffee & cake shop just along the road.

  • Stayed February 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pete_S72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    67
    28
    2
    1
    0
See reviews for
33
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Various, UK, Aus, NZ, HK
Level Contributor
127 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed July 18, 2010

We stayed here as the first night of a hiking trip around Monte Rosa. We had 2 rooms - both were small and basic but with nice bathrooms and one had a balcony. All very satisfactory. The staff were friendly but the lady who was around did not speak any English - she said her daughter did all the complicated stuff (which included using a credit card to pay, so we couldn't!) but that she was not around that day. Luckily I speak German. The breakfast was good and included in the price. They let us leave a bag there for 2 weeks while we did our hike, which was very convenient and saved us a packet in storage fees. Would certainly stay there again if in the area. Very convenient, only a 5 min walk from the bus stop, easy access to Saas Fee but MUCH cheaper than actually staying in Saas Fee.

  • Stayed July 2010, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank fairhsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Heino

Property: Pension Heino
Address: Untere Gasse, Saas-Grund 3910, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Saas-Grund
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #1 of 15 B&Bs / Inns in Saas-Grund
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Pension Heino 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
In our lovingly and personally managed guesthouse/ Hotel Pension Heino in Saas Grund; you can experience what it means to ” feel at home on Holiday”. Enjoy the traditions and customs of Saas Grund/Saas Fee; wonderful hospitality, excellent offers, a magnificent natural paradise, picturesque villages, friendly faces- and yourself amongst it all.Hotel Pension Heino in Saas Grund is known for its familiar and informal ambience. We offer active affordable vacation rental, for anyone who loves mountains and nature.Holiday from the first moment! and the best: our hospitality is real. ... more   less 
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