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All reviews fox town swiss francs lake como train station tax refund rainy day high end great shopping big brands ralph lauren outlet stores luxury brands under one roof branded items shopping experience nice outlet at home
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Reviewed December 19, 2018 via mobile

Nice outlet centre with a large selection of designer stores at good prices for the Swiss market slightly more expensive for the rest of Europe

Date of experience: December 2018
Thank luigix2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoxTownOutlet, Social Media Manager at Fox Town Factory Stores, responded to this reviewResponded December 20, 2018

Dear luigix2018,
thanks for spending your time within our center, and for writing such a kind review. We are glad you found time to visit us.

For what concerns prices, we would like to add something ours, in order to give even other readers a more complete picture of FoxTown. 1) We are aware that very much depends on perception and expectations, and on the path you follow to visit our shops (160 in total). On our side, we can affirm that, every day of the year, all the products from all the shops are discounted by 30% up to 70% from their retail price, starting from the best retail price between Italy and Switzerland. Being sold in swiss francs (at present, 1 € is almost 1,12 chf) and with swiss VAT (7,7% only), the final outlet prices end up to be - in our opinion - particularly convenient for the vast majority of our visitors.

2) We issue lots of extra promotions, during the year, even coming to -70% discounts from the outlet prices, as it will happen from December 27th to March 3rd, for the Extra Savings period.

Thanks for the attention you gave to FoxTown. We really hope you can come back soon again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2018 via mobile

The FoxTown factory store outlets are many. The layout is a bit confusing. I expected nicer surroundings and better prices. The impression is that prices are lower than in regular shop but nothing spectacular.

Date of experience: December 2018
1  Thank CriticallyMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoxTownOutlet, Social Media Manager at Fox Town Factory Stores, responded to this reviewResponded December 20, 2018

Dear CriticallyMe,
thanks for spending your time within our center, and for leaving us a review. We are glad you found time to visit us and we are sorry your experience was not that satisfying.

For what concerns prices, we would like to add something ours, in order to give even other readers a more complete picture of FoxTown.
1) We are aware that very much depends on perception and expectations, and on the path you follow to visit our shops (160 in total). On our side, we can affirm that, every day of the year, all the products from all the shops are discounted by 30% up to 70% from their retail price, starting from the best retail price between Italy and Switzerland. Being sold in swiss francs (at present, 1 € is almost 1,12 chf) and with swiss VAT (7,7% only), the final outlet prices end up to be - in our opinion - particularly convenient for the vast majority of our visitors.
2) We issue lots of extra promotions, during the year, even coming to -70% discounts from the outlet prices, as it will happen from December 27th to March 3rd, for the Extra Savings period.

Thanks for the attention you gave to FoxTown. We really hope you can come back soon again and that you can find your experience far better than the last one!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2018

I do not think that it is greater that the Serravalle Designer Outlet. I had been there previously so this time we wanted to check out Fox Town. If you include the road trip( we went from Milano, and made a tour of Como as well) then maybe yes.. It coulb be worth it but just for the shopping sake I think it is not worth it. And I must mention that if you choose the go there by car like we dis, you need to pay road taxes to switzerland otherwise we were warned that the fines are huge. So just keep in mind.

Date of experience: January 2018
2  Thank BarisCmz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoxTownOutlet, Social Media Manager at Fox Town Factory Stores, responded to this reviewResponded December 20, 2018

Dear BarisCmz,
thanks for spending your time within our center, and for leaving us review. We are glad you found time to visit us and we are sorry that your experience was not that satisfying.

Concerning the less positive things you noticed, we would like to add something ours, in order to give even other readers a more complete picture of FoxTown:

1) For what concerns prices, we are aware that very much depends on perception and expectations, and on the path you follow to visit our shops (160 in total, offering 250 high-end brands on a 30.000 sqm area). On our side, we can affirm that, every day of the year, all the products from all the shops are discounted by 30% up to 70% from their retail price, starting from the best retail price between Italy and Switzerland. Being sold in swiss francs (at present, 1 € is almost 1,12 chf) and with swiss VAT (7,7% only), the final outlet prices end up to be - in our opinion - particularly convenient for the vast majority of our visitors.

2) We issue lots of extra promotions, during the year, even coming to -70% discounts from the outlet prices, as it will happen from December 27th to March 3rd, for the Extra Savings period.

3) Vignetta is a very convenient one-year-pass for using every swiss highway as many times as you want, for 40 chf. If you just want to come to FoxTown from Italy, without visiting any other place in our Country - which we don't hope, as it is beautiful - you can use "Strada Cantonale", which is slower but free.

Thanks for the attention you gave to FoxTown. We really hope you can come back soon again, and that you will find your visit far better than the last one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2018 via mobile

We took a bus tour to these outlets in Switzerland from Milan. It was about a 45 minute journey. The outlets were ok. Actually not so cheap for Australians when you factor in the exchange rate. Not much variety for places to eat either. There are plenty of shops but I wasnt impressed with the layout. It didn’t have a flow to it and I’m sure I missed many shops. Oh well, at least I can say I visited Switzerland!

Date of experience: September 2018
3  Thank familytravellers2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoxTownOutlet, Social Media Manager at Fox Town Factory Stores, responded to this reviewResponded November 12, 2018

Dear familytravellers2011,
thanks for spending your time within our center, and for writing such a kind review. We are glad you found time to visit us while travelling through Switzerland.

For what concerns prices, we would like to add something ours, in order to give even other readers a more complete picture of FoxTown.
1) We are aware that very much depends on perception and expectations, and on the path you follow to visit our shops (160 in total). On our side, we can affirm that, every day of the year, all the products from all the shops are discounted by 30% up to 70% from their retail price, starting from the best retail price between Italy and Switzerland. Being sold in swiss francs (at present, 1 € is almost 1,14 chf) and with swiss VAT (7,7% only), the final outlet prices end up to be - in our opinion - particularly convenient for the vast majority of our visitors.
2) We issue lots of extra promotions, during the year, even coming to -70% discounts from the outlet prices, so we can advice to come back to us when we will come up with special initiatives which will involve our shops in further rebates: follow our website and/or our social media channels, in order to know when to exploit new chances for making great deals at ours.

Thanks for the attention you gave to FoxTown. We really hope you can come back soon to Switzerland, and we would be glad if you'd be our guest again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2018

I just adore FoxTown! Prices are very good, it's aldo well comunicated. Yes-parking is not an easy subject but we got only 10 minutes to find a place outside shown by a worker. What about Black Friday 2018? Does Your prices get better on this day?

Date of experience: September 2018
2  Thank Aga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoxTownOutlet, Social Media Manager at Fox Town Factory Stores, responded to this reviewResponded November 12, 2018

Dear AgaM67,
thanks for spending your time within our mall and for your nice review!

In order to know the amazing initiatives we will organize for the Black Friday period and for the Winter Season, we strongly advice to take a look to our website and social media, in the following days :)

We really look forward to see you soon again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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