My husband and I were doing a driving trip through Europe this past September, with two other couples, and the Schlosshotel Chaste was our first stop. We stayed there for three nights and received the best customer service I have ever experienced in twenty years of traveling the world. Everything was perfect from the large, well appointed rooms, to the surrounding scenery and the kindness of the staff. The manager and owner Gian patiently spent time with us in the evenings helping us plan what to do the next day which enabled us to explore and experience without worries. We stayed two hotels in Italy, one in Austria and one in Germany and non of them could even come close to the excellence we received at the Schlosshotel Chaste. My husband and I plan to return to this beautiful hotel in the future as it is well worth a second visit.

The hotel has a special character and charm. It’s placed in authentic Engadin house, with a beautiful view of the mountains, small mirror-like mountain lake and a famous Castle Tarasp.
Inside the hotel, it is very cozy and warm (we were there middle October and it was getting chilly), so I really appreciated it.
For history fans, there are many old farm tools exhibited on the walls of the hotel and the restaurant as well. This makes walking around the hotel a bit of a tour.
One of the things I really appreciated in the this hotel were its’ hosts. It is family owned hotel and all the family members we’ve seen have a special joy and energy in running this hotel.
The oldest family member always joins for breakfast and dinners, and greets the guests, asking them about their stay and how they enjoy their food. His son has a passion and energy and love for the business and one can tell it’s really important for them the way their visitors feel. This joy is so tangible, that it made the whole experience of staying at the hotel a wonderful experience.
This hotel has also a small spa area, which we used and enjoyed.
Another of the highlights was the restaurant. For breakfast it offered a variety of seeds, fruits, and healthy cereal; cheeses, multi-corn breads, smoked salmon and cottage cheese. Very nutritious, very tasty and very healthy.
Also, if you drink coffee, ask for cappuccino: I’ve rarely tasted coffee that good!
We unfortunately won’t be coming back, since the stay is quite expensive. (It was a very special occasion this time, so we afforded it) But if you can handle the prices, I absolutely recommend it!

Given all the superlatives used already to describe this hotel it almost seems pointless to add some more. Nonethless here are a few of mine:

It is evident that this is a project of a lifetime - or several to be precise, and clearly the owners are justifiably proud of what they have created. It seems everything has been thought of and everything works beautifully.

Location - occupying much of the hamlet of Tarasp as the hotel expands to take over the old village buildings. The layout is interesting with a series of small terraces and sitting areas with small garden areas too. The village is a small and unspoilt with views of the old castle (Could have been the set for Colditz), which is open to the public.

Rooms - they seem to be mostly wood panelled in an 'alpine' style, but have been beautifully fitted out and not at all kitsch. Naturally they are well equipped, spacious and clean and most seem to have access to the various terraces. They are also incredibly pretty and like most of the hotel, have some beautiful wood carvings and furniture. Its wonderful to think that such skills still exist. Some have small log fires.

Public rooms - there is a series of smaller rooms, which are incredibly pretty and comfortable. The dining room is very beautiful and comfortable.

Food - Now it gets serious. The cooking here is of the highest order and clearly the chef is very much at the top of his game. Superbly cooked with balanced and well judged menus and portions, clearly chef has a great palate as well as cooking skills. Service in the restaurant is superb of course with courses coming at steady and well spaced intervals. Quite perfect and good value too. Good wine list.

Service - Well of course the family are dedicated to their hotel and this comes through in the friendly and helpful service and welcome throughout.

A couple of small considerations - this is a mountain village and the hotel is in old buildings - access might be tricky for anyone unable to cope with stairs and parking is a couple of hundred metres away (with garage available - Chf 14). If you have access issues I'd advise calling the hotel for advice.

There really are no faults with the hotel with everyting of the highest order and clearly well thought out, added to a wonderful location and beautiful buildings this really makes probably one of the world's best small hotels.