Poor service, terrible food, staff with appauling attitudes and rooms that resembled a care home...that is just some of the issues.
My wife and I stopped here on a hiking holiday and the level of service offered was terrible, rudeness was in plentyful supply and so was the stale bread with the meal.
The bed in the room was a MEDICAL bed, complete with lifts, jacks and wheels......
I have been informed since that this hotel has had a change of management, this is very obvious looking at some of the glowing recommendations from previous, but now.....terrible and well worth avioiding at all costs.....if you are planning to visit Lenk as part of an organised visit I really suggest looking for a more friendly and welcoming hotel, one that does not look and smell like a care home for the terminally short of enthusiasm.
A sad review to write and the only hotel in the course of the 2 week holiday we were definately glad to leave at the earlist oportunity....
- Official Description (provided by the hotel):
- The Hotel Krone is located directly at the village square. It entices with alpine steadiness in the heart of Lenk. Our studios, Junior-Suites and Apartments are suitable to singles, pairs, families, seniors and also groups thanks to the varied infrastructure. Enjoy a rich variety for breakfast, the KidsClub, the indoor swimming pool or the new designed lounge room for social gathering. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Krone Switzerland/Lenk Im Simmental