We arrived at this hotel with our confirmation sheet and number in hand, but the staff informed us that no rooms were available. (This was just after noon, so it wasn't an issue of late arrival.) They were fairly rude and would not even allow us to use the restroom before we looked for another hotel.
Truthfully, though, we didn't mind that much once we got a look at the place. It advertises itself as being a Swiss "chalet" in the country, but it's actually in town and not very attractive. We fared much better at another hotel down the road, although unfortunately we ended up paying almost twice as much.
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