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Reviewed September 26, 2017

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 19, 2017 via mobile

We went to this hotel for my wife's 30th with our 5 month baby. The rooms are no. Smoking yet we went in our room and cigarette smoke was filtering into our room via the vents. We asked for a room change and after being told 5 times nothing was available, miraculously 2 became available.
Upon moving to that room we found the a/c to not be working. We were told the heating had been put on and the hotel can choose from a/c or heating. We had the vents off and the patio door open and our room was a sweltering 28 degrees.
Upon many visits to reception to try and get this resolved, we got laughed at, no one had any authority to do anything so wanted to wait for the owner, Enrique, who offered is a horrible apartment room in the building opposite which smelt.
Upon asking for a fan they said it was impossible. They had no interest in my babies well being and the fact we are unable to sleep on our first family holiday.
Overall it is a nice hotel but the service is appalling and I would avoid at all costs if you value your family's safety!!!

Date of stay: September 2017
Trip type: Traveled with family
1  Thank hauck123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2017 via mobile

Reception staff were nice and accommodating, changed our room after the first night to one that was at least bearable. Parking on site (although not free- 10e per day).
Awful location - if your room faces the street (most rooms do) it is EXTREMELY noisy till very late in the night. Air conditioning old and very noisy and dirty. Bathrooms in need of a good scrub. Very expensive in high season. WiFi was good at 4AM (while browsing to find another hotel), slow during the day.

Date of stay: August 2017
Trip type: Traveled with family
Thank ya12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2017 via mobile

This hotel was lovely. Fabulous. Such a clean and handy hotel. Free wifi and excellent staff. Will definitely return. Cannot fault this hotel. Pool and terrace on roof. Basic breakfast. No complaints x

Date of stay: March 2017
Trip type: Traveled solo
Thank littlemisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2017

Date of stay: June 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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