Hi, I decided to take my grandson (aged 9) for a weeks holiday and decided to go back to the Best Cambrils as we had been there a couple of years ago and he enjoyed it. Wish we had picked somewhere else, Firstly we had an issue with our room and when we went to the reception we got very little help, so we asked for the manager we were told he wouldn't be in till 5pm, so my wife returned at 5pm and asked to see the manager, the receptionist told her to wait a minute, my wife stood there being ignored, whenever she tried to get there attention, they were to busy dealing with something else for 30 minutes. My wife eventually gave up and walked away very upset. I told her not to let it spoil our holiday before it had begun, so we carried on. We were A/I and if you go A/I be prepared to be treated as a second class citizen, at the bar if you ask for a cocktail you get it out of pre prepared bottle in the fridge, I believe with very little if any alcohol in it, if you are a paying customer you get it freshly made up in front of you including the alcohol. The barmen never smiled once the whole week we were there, oh sorry, one of them did smile once when I asked for a packet of crisps for my grandson and gave him 5 euro and told him to keep the change, hey presto a smile. Another time I went to the pool bar and waited and waited and as long as there was someone waiting who was going to pay they came first, a woman who came up to the bar actually pointed to me and told the barman I was before her as I had been waiting ages, the bar man said no, paying guests first. When he did hurriedly bring me my drinks, he brought me two cokes instead of two coffees, and I wasn't waiting till he decided to serve me again as he was off serving another paying customer. Don't go A/I. The food was fine, a bit repetitive, some good some not so good, and the restaurant staff were also quite nice. The entertainment was poor, the same man tried to get games going during the day around the pool and at night he was the man who ran the entertainment, 10 out of 10 for effort, but that's it. We stayed from the 17th to the 24th May and I wish we hadn't, this hotel has gone back the way since I was last here a couple of years ago. I wont be back. And remember beware the A/I.
- Official Description (provided by the hotel):
- Located in the area of Vilafortuny only 60m. from the beach. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, telephone, satellite TV, fridge, security door lock, heating, air conditioning and optional safe-deposit box. Buffet style restaurant with show cooking, national and international cuisine, bar-cafeteria, TV lounge and a snack-bar at the swimming pool. Outdoor swimming pool for adults and children, games room, children’s area and kid’s club. Day and night entertainment program. Optional services: spa, gift shops, internet corner, fitness centre, massage, ping pong and billiard. ... more less
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- Also Known As:
- Best Cambrils Hotel Cambrils
- Best Hotel Cambrils
- Cambrils Best Hotel