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“nice hotel very good staff”
Review of ALEGRIA Espanya

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ALEGRIA Espanya
Ranked #6 of 43 Hotels in Calella
Certificate of Excellence
Southport, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“nice hotel very good staff”
Reviewed October 5, 2013

I can only echo all thet has been said,exellent hotel and staff,the espanya is ideal for friends,couples or family,the rooms are very clean,with beach towels robes also provided,making this hotel an exellent place to stay.

Room Tip: front of the hotel if you do not mind the trains.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank steverobert-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, October 12, 2013
Dear Steverovert,

Thank you for sharing your opinion of us on Tripadvisor.
Your opinion is very important for us.
We are happy to read that your holiday meeting your expectations and all our staff is glad for your words about us. We always try to make all possible for guarantee a nice stay in our hotel.We hope welcome you back again in a next holidays!

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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southport
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 4, 2013

I had a four day stay last month whilst holidaying through this side of Spain,the staff are all exellent,all are very pleasant.The buffet breakfast and buffet evening meals were of a good standard,i had a top floor room with miles upon miles of sea views,the room was furnished to a high standard.The hotel is only three minutes from the railway station,and nicely placed for the old town or a ten minute walk to Roca Pins cliff beaches,the espanya offers real good value,it would not be easy to fault this hotel.

Room Tip: a room at the front the sea views are fantastic.
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stevedgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, October 9, 2013
Dear Stevedegal,
Thank you for sharing your experience at Fergus Espanya within the Tripadvisor Community.
We are glad to know that you had a wonderful time in our hotel and also in our city.
We already passed your kindly comments to our staff, and I am sure it will encourage them to continue improving! In special the kitchen staff is really pleased to read that you enjoy with the food.
We appreciate your words about Calella. We are lucky for our location, near to train, perfect for make excursions and discover other beautiful places of our coast. And in front of our beaches, offering us and our guests a wonderful view.
Looking forward to welcome you back!

Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2013

Great for adults everyone from the reception to the cleaning staff were friendly polite and a pleasure to be with. Only drawback is its not for children as the roof pool was not a great idea with a little toddler in tow and some nights the food was not to my liking but there was always something to eat from the menu. I would totally recommend this hotel for adults as the beach was amazing and we had a wonderful time in spite of the drawback of the pool. Callella was having a three day fiesta which was awesome to say in the least.

Room Tip: opt for the front facing rooms on 6th floor would be my tip.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ann marie f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, October 1, 2013
Dear Ann Marie F

Thank you for taking your time with sharing your opinion of us.
We appreciate all the comments as they are valuable in order to improve our services.
We are sorry to read that our food wasn´t always to your liking and we hope that our swimming pool don’t supposed a drawback if you decided to choose us again for a next holidays.
On the other hand we are glad to read that you are happy with our hotel and our staff. It’s a motivation to keep providing the best service possible. We also like that you get out the most of Calella and the festival.
We hope to see you again!

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largs
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 26, 2013

Can't agree enough with all the good comments below .Luis (the manager) the receptionists, the three Annas ,Elizabeth, Samuel ,Mohammed the rest of the staff (we did not get to find out their names) were all great. We even managed to get a smile from Mohammed !! Guests all seemed to enjoy each others company, I think due to the lovely staff. The hotel has a great situation, even with the railway line, so near to town and beach. Calella has a really wonderful Catalunian atmosphere especially during the Festival which happened during our first few days there. Thank you all from the 6 ladies who had a great holiday and are now home for a rest!

Room Tip: Pot luck- some may like front or back or some courtyard.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank meglargs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, October 1, 2013
Dear Meglargs,

Thank you very much for your review of our hotel.
It´s a pleasure read that you enjoyed your stay with us and you appreciate the work that we make together for made the holidays of our guests the most pleasant as possible. Be sure that we will transmit your kindly words to all our staff to motivate them even more.
For us is also a satisfaction your words about our town. Calella is a fantastic place to get what you are searching, doesn’t matter if you look for relax or festival ambient. There’s a place for everyone.
We hope you choose us for a next holiday; you always are welcomed to our hotel.

Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 21, 2013

First Impressions:
firstly your transfer bus drops you off about 300yrds from hotel as the streets are very narrow. wasn't a problem for us at midnight, but if you have young children, i could imagine it could be.

Was given room 113 on arrival. please beware this room has no privacy as it overlooks courtyard on corner where everyone is drinking and smoking .. very noisy. did not help the fact we were very tired and a guy was wailing and playing guitar! night staff advised us there were no other rooms available and to return to reception in the morning..

Woke the next morning..went to reception and advised Anastasia on reception there of our lack of sleep and privacy....(Now this is where Fergus Espanya shines.. the staff)... she was very helpful and apologetic for our lack of sleep and insisted she would find us a room elsewhere. we informed her a little noise is ok but no privacy is unacceptable. another room was found on the back of the hotel 319b which we accepted with a great view over the old town to the mountains in the distance..ac remotely controlled and ice cold at the touch of a button ...

the hotel itself kinda has a small cosy feel .very clean.. unlike some of the large hotels we have stayed in before and wow what a location!!!! virtually on the beach 50 yards from all the shopping you could want and 100yrds to the train station with opportunity to travel all along the coast to Barcelona very cheaply unlike trains here in the UK.

Food And Drink:
We always found something tasty to eat every meal.have read reports of food being cold but this was not an issue during our stay.our drink requests where taken as soon as we were seated and the staff are always working hard to ensure food items are replaced and dirty dishes are removed.. always with a smile and a hola!!! even though these are some of the hardest working staff i have encountered..Well done!! easy to tell the eastern europeans though with there plates piled high! amusing :)

Calella And Surrounding Area:
Calella is a beautiful town steeped in history and culture.there is a main shopping street which stretches for over a mile towards Pineda with a vast array of shops. not all selling the same tourist tat you see in some resorts.nice cafe/bars to people watch and pass the time of day..
Calella felt very safe and doesn't seem to have too many problems with anti social behaviour.. which is reassuring if travelling with children.. The beach is a gem.. a little coarse but plenty of room for everyone with very reasonable beach bars..Glad we stayed towards the old town end as i would imagine the western side of Calella with all the larger hotels could get a bit rowdy..a very clean resort and i mean clean . no litter anywhere.. it seems like the catalonian people take pride in their towns.I guess calella is a little more authentic than most resorts with a mix of locals and tourists..

Overall:
Im not going to bore you any longer but if you are looking for a nice, small friendly hotel with beautiful views. Where every staff member from cleaners to the manager..(who incidently was always mingling with guests asking if everything was ok...top marks for this) has a smile and are very helpful. a good solid 4 1/2 out of 5.. would have full 5 if the balcony doors were double glazed.. (slight noise issues) ,a fridge in the room and free safe...

Special mention to Anastasia who was very helpful and always had time to chat to us asking how our day had been and offering advice.. was hard to find anything to critisise and thoroughly enjoyed our stay..will return but will use train to transfer due to frequency and closer than drop off point.. a little gem of a hotel.....

Room Tip: avoid rooms on the inner courtyard..
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank sufcgav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, September 24, 2013
Dear Sufc gav,
Thank you for taking your time with sharing your opinion of us.
All the staff is really grateful for your kindly words. The opinion of our guests is very important for us, and all the reviews are helpfully for know what we can improve or change.
We are glad that you enjoyed your holidays in our hotel and also in our city. We are sorry for the first day that you couldn’t sleep well, we know that the rest is very important in a hotel, but we are pleased that we could change the room and solve the problem.
The double glazed is a project in progress. All the staff is really grateful, the kitchen staff is happy that you relished with meals, also bar staff is thankful for the mention and Anastasia is really delighted for your words about her. All the fergus staff works together for make the holidays of our guests the most pleasantly as possible.
We also appreciate that you like our city. Calella is an interesting city full of activities for all ages, shopping, cafés, sports, aquatic activities…night clubs... but at same time is quiet and relaxing place.
We will be pleased if you come back to our hotel in next holidays.
Kind regards.
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Harrogate, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2013

stayed at espanya sept 06 to 13 2013.superb, from when we arrived receptionist really helpfull.room 201 brilliant very spacious cleaned everyday clean towels: looks out to med:.restaurant great lovely choice of food even for fussy eaters.anna the waitress could not do enough for you she seems to be there all the time.bar area and outside area compact but always clean,only down side was mohammed the barman could be grumpy.samuel was fab always cheery.defo stay here again .train station 5 min walk away great for days out,train line run in front of hotel but you hardly notice it room tip:front facing

Room Tip: front facing look out to sea
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pimbo2401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, September 20, 2013
Dear Pimbo2401,

Thank you very much for your review of our hotel. It makes us very happy to know that you enjoyed your holidays in our hotel and our city. All our staff is grateful for your words, the kitchen staff is really glad to know that you relished with the food, also the reception staff is delighted to have been helpfully in your arrival. Specials regards from Ana-Maria and Samuel. Mohamed is really sorry if he sometimes has been grumpy with you. We hope that you decided to come back to our hotel soon.

Kindly regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prievidza, Slovakia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2013

We just returned from 12 nights stay at this hotel. We enjoyed our stay at Espanya and we got what we expected. The rooms are little small, but we only used it for sleep , so no problem. The food was pretty good, with lot of choice, fruits, vegetables and sweets.Really enjoyed Catalan and Andaluzian evening in restaurant. We were AI-good variaton of drinks on bar, coffee, tea-
really satisfy. Thanks go to really nice staff-especially i must mention Samuel at bar and Anna
in restaurant, but all the staff were helpful and nice with smile on face. I like to say helllo to 3 Czech girls at restaurant-Dakujeme a prajeme všetko dobre!
We didnt have problem during our stay, so we had very good and memorable holiday.
I fully recomend this hotel and i would definitely return

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fruscie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Gerente at ALEGRIA Espanya, responded to this review, September 9, 2013
Dear Fruscie,

Thank you for taking your time with sharing your opinion of us.
We are very pleased to hear that you enjoyed your stay in our hotel, the kitchen staff is very happy to know that you relished with the food, and all our workers are glad for your kindly words, in special Samuel, Ana and the three Czech girls.
Don’t hesitate to visit us if you decided comeback to calella.

Srdečné pozdravy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ALEGRIA Espanya

Property: ALEGRIA Espanya
Address: Carre Anselm Clave 80, 08370 Calella, Spain (Formerly FERGUS Espanya)
Location: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Calella
#4 Romantic Hotel in Calella
#4 On the Beach Hotel in Calella
Price Range (Based on Average Rates): $
Hotel Class:3 star — ALEGRIA Espanya 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Espanya Hotel Calella

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