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H.TOP Calella Palace
Ranked #23 of 43 Hotels in Calella
Dundee, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We enjoyed our stay”
Reviewed October 18, 2013

We stayed here from 8th to 15th October and we had a good time. Enjoyed the entertainment, food was okay - cuts of meat not great - but you get to know whats good and edible anyway. We were all inclusive and never went hungry. Only issue we had was son who was 15 had to pay adult rate but was not allowed to participate in any activities as was either too young or too old - it was out of season I guess. Nevertheless we still enjoyed ourselves. Cards at bar were not a hassle its not rocket science ! Agree that walls are paper thin but we were lucky I guess as was not an issue for us heavy sleepers. Shame pool was not heated - ice cold so didnt venture in and indoor pool is too small to swim in. Sauna and jacuzzi were great you get it all to yourself. Majority of staff were very helpful and friendly. As I say it was good but alas wouldnt go back but wouldnt put anyone off who was wishing to go here either...... good value for money

Room Tip: Higher floor - overlooking pool - this is sunniest side of building
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  • Stayed October 2013, traveled with family
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Helpful?
1 Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (263)
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English first
Liverpool, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 17, 2013

Hello everyone just got back from a long weekend all inclusive at this hotel and have only one thing to moan about the walls are very thin so take earplugs to help you sleep ? Food was great hotel is clean ? Never paid a lot for are stay so can't complain ? Don't believe all you read on here just go yourself and see for yourself instead of reading posts off people who clearly have a high standard of living so why they book a cheap place to stay and then moan is beyond me ? The head of the restaurant Francesco is a credit to that hotel and was really nice and very helpful all of the time thanks mate ? All staff work hard and there is the odd misery guts ? But don't try and speak to them and they won't bother you . rooms were cleaned everyday ? Sauna and jacuzzi are brilliant you have to book it but you have it to itself brilliant ? Food was good plenty to choose from and tasted good ? Some people tried to moan about it but took no notice ?? Right now for the horrible bit ??? Hotel was plagued with them horrible nasty superior race so they think Germans ??? Nasty and rude always pushing in ? One night England were playing and hotel being German oriented put the such football on for the Germans and wouldn't put England on ?? Crap I thought . anyway go and enjoy for yourselfs this is my opinion of the hotel as we are just an average couple who make the best of things thanks calella palace Keith and alisha x

Room Tip: Go high up it seems to be not as busy and go on the roof terrace no kids aload
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  • Stayed October 2013, traveled as a couple
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Helpful?
2 Thank keith w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derbyshire
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 17, 2013

I booked four rooms at the HTOP Amaika in Calella, as i had previously been to HTOP Olympic a few years ago and hated it. I knew the hotel and that it was situated perfectly for us. However, two of the nine people we were holidaying with got there a day earlier than planned. They tried to book in the Amaika but was told that the HTOP group had over booked and we were now placed in the Calella Palace. When we arrived i was livid. On first impressions this hotel had gone down hill since i had visited it 4 years ago. When checking into the hotel, we were asked to have our picture take and cards issued, one for the all inclusive and another for the drinks. When you wanted a drink you had to hand both cards in, but only was was given back to you. You were allowed one drink and could only get another or your drinks card back when you took the glass back. Many times the blue cards got muggled up within our group and you didn't know who's card was yours. We were given rooms on the second floor, The rooms were nice and clean and the maids came in daily, but the walls was paperthin that you could hear people in other rooms. I booked a 3 twin rooms and a triple, but was given 4 twin rooms, although the beds was huge we were only given two beds for three people.
The food was pretty basic and didn't taste great. The snacks was bacon or frankfurter sausages, bread roll or ham and cheese, not exactly what i would call 4* quality.
The staff were unfriendly, One morning my father even made up four breakfast tables for our party because none of the tables were cleaned.
A few coaches filled with students arrived and it was like a kiddy playground. Our phones never stopped ringing, kids running up and down. they was no control from the guardians, and the hotel did nothing about it. The service was just unbelievable. I, myself took children of the same age and i would not have my children behaving in that manner.
I must admit, due to the error with the hotel. We did speak to the manager at the HTOP Amaika who gave us all inclusive in his hotel. The service was fantastic, the staff could not be more helpful, The atmosphere was brilliant and the food was beautiful. If i ever go back to Calella then the HTOP Amaika is the one for me.

Room Tip: If you get a room on the back, you do not get the sun, I suggest a room over the pool, they also see...
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  • Stayed October 2013, traveled with family
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Helpful?
1 Thank Rachael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Calella hotels

Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2013

i went to the htop calella palace in september 18th 2013 for 2 weeks. never again . htops u gone down hill.now here we go where do we start . the food is to die for and if they dont cook them sausages good . you will do . eggs not cooked . food the same every 2 days and a new rule 1 drink at a time . lol what a joke . now the barman and we all no what one dont we , he dont smile . he dont talk . es so miserable . its aka mr happy aka helltwato lol waste of space for a barman
. so dont go and if you do its your own fault dont say i never told you so . but i told u so. the only thing about the hols was i met some nice people . and iv kept intouch with 1 . good one
say no more . say no more

Room Tip: just dont book the. H TOP Calella Palace
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  • Stayed September 2013, traveled with family
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Helpful?
3 Thank paul r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lillesand
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 13, 2013

As most of the reviewers are saying, this should not be a 4-star hotel. The rooms are not too big, but spacious enough, the beds are huge, the bathrooms quite nice, and the daily cleaning of the rooms are very good. And that's it! The walls between the rooms are paperthin. The food taste rarely nothing, the service at the front desk makes you feel "invisible"! For my one week stay, I saw only once one of the barkeepers smiling and never any of the staff at the front desk. Don't they like their job? Thought everyone in Spain would be happy to have a job these days? I myself will never come back to this hotel and never recommend it for any of my friends. As I stayed together with a larger group, I would say it might be ok if you are 20-30 people together, but then you should get a good price for the whole group.

  • Stayed October 2013, traveled with friends
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Helpful?
Thank LoveTravelLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 9, 2013

We had a lovely stay at this hotel, staff a little slow and could not get used to the card only issue and one drink per take glass back to bar every time you wanted a drink if it was a save money trick then fair enough but WHY OH WHY would you allow people from a three star hotel to come over and share the 4 star.
People enjoying the roof garden with lovely views, music, pools ect quietly then BANG the dirty talk, rude, pond life invade and take over the whole roof and spoil what you have saved for.
SORRY H TOP YOU WONT SEE US AGAIN.
Pity really as every thing else, food drink, rooms, ect very good but the 3 star pond life coming over NOT ON.

Room Tip: top floor 7th floor front facing pool
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  • Stayed September 2013, traveled with friends
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Helpful?
1 Thank 773dferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2013 via mobile

Hotel was fine for my partner ,me and two young girls.ok,so the foods not fantastic,but we went out a few nights,Spain is so cheap it wasn't a problem.no ear plugs needed,we were on the top floor with a great view of the sea.drinks fine,bar staff are grumpy,but I would be too,working a 14 hour shift in the heat.please try this hotel,you can't please everyone of course.calella town nice with great places to eat,plus you can't go hungry at the hotel,anybody that complains about the food should stay at home in england and eat porridge.pool area great,clean and rooms cleaned every day,pool also cleaned every morning.please give this hotel a try.PS...if you speak to the bar staff in Spanish,they are more than happy to serve you and give you a smile,its not hard....honest

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank daimiannorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H.TOP Calella Palace

Property: H.TOP Calella Palace
Address: Carrer Maria Cardona S/N, 08370 Calella, Spain
Location: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Calella
#7 Luxury Hotel in Calella
#15 On the Beach Hotel in Calella
Price Range (Based on Average Rates): $
Hotel Class:4 star — H.TOP Calella Palace 4*
Number of rooms: 339
Official Description (provided by the hotel):
The H·TOP Calella Palace hotel is located just off in the beach in Calella. The all-inclusive resort is in a great setting surrounded by a number of attractions including shops, restaurants, bars and a lot of cultural activities. The hotel is equipped with a number of facilities including a large outdoor swimming pool with a separate pool for children. Surrounding the pool is a large sun terrace equipped with sun loungers. The hotel also features an indoor pool and a roof top terrace with plunge pool offering stunning views over Calella and the coast. Rooms at the Calella Palace are bright and air-conditioned, with a balcony and satellite TV. All have a private bathroom with a hairdryer. ... more   less 
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Also Known As:
h Top Hotel Calella
Calella Hotel Palace
Calella Palace Hotel
Calella Palace Spain
Calella Palace Calella
Hotel Top Calella Palace
Top Palace Calella
h Top Calella Palace
Hotel Calella Palace Calella

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